Preview (ML): cannot scan

Discussion in 'Mac Apps and Mac App Store' started by jvdrummer182, Jul 27, 2012.

  1. jvdrummer182 macrumors regular

    Jun 18, 2010
    I am unable to scan documents using Preview. Usually I would get an overview of the document I am scanning, select the settings, click the "scan" button and choose the location where I want the file to be created. I am receiving an error after clicking "scan" that says something like "directory not found," and I am not able to choose the location of the scanned file or initiate the scanning.

    I am using an HP Photosmart plus B210. Scanning was working fine with lion but no dice since the mountain lion upgrade.

    I called apple about the issue and was able to scan using a test account but was not able to solve the issue within my user account. The problem was forwarded to the engineers and I am waiting for reply.

    Does anyone else have this scanning problem or know a solution?

    Apple support had me repair the disk permissions, and tried to remove the preferences files for Preview to force them to be created new.
  2. t6mass macrumors newbie

    Aug 23, 2012

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