Preview (ML): cannot scan

Discussion in 'Mac Apps and Mac App Store' started by jvdrummer182, Jul 27, 2012.

  1. jvdrummer182 macrumors regular

    Joined:
    Jun 18, 2010
    Location:
    USA
    #1
    I am unable to scan documents using Preview. Usually I would get an overview of the document I am scanning, select the settings, click the "scan" button and choose the location where I want the file to be created. I am receiving an error after clicking "scan" that says something like "directory not found," and I am not able to choose the location of the scanned file or initiate the scanning.

    I am using an HP Photosmart plus B210. Scanning was working fine with lion but no dice since the mountain lion upgrade.

    I called apple about the issue and was able to scan using a test account but was not able to solve the issue within my user account. The problem was forwarded to the engineers and I am waiting for reply.

    Does anyone else have this scanning problem or know a solution?

    Apple support had me repair the disk permissions, and tried to remove the preferences files for Preview to force them to be created new.
     
  2. t6mass macrumors newbie

    Joined:
    Aug 23, 2012
    #2

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