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iPhone X Price of Cracked Rear Glass?
- Thread starter blairh
- Start date
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eyoungren
macrumors Nehalem
$549.
That's also the replacement cost, which I believe is what you can expect (replacement). My understanding is that the rear glass is not replaceable.
https://support.apple.com/iphone/repair/service/pricing
Newtons Apple
Suspended
Phone Junky
macrumors 68030
eyoungren
macrumors Nehalem
The-Real-Deal82
macrumors P6
If I owned a phone and was told a simple crack had caused £500+ worth of damage, it would be a lost cause and an insurance claim personally. That’s insane money.
She was wrong then. I even repeated are you sure? I’m asking about the rear glass. She insisted.
Well for $549 I’m obviously SOL. I was planning on upgrading via AT&T Next and now I can’t. I am furious now.
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Azzin
macrumors 603
Not really. I was planning on keeping the phone for just a year. Never expected the back to break. It's also absurd that breaking the back is so expensive versus a screen repair.
Just slap a case. Screen repairability is much more important than back aesthetics when it comes to actually using your phone.
I had a case on my phone. I would never use the slippery X without one. It wasn't much of a drop either. Maybe two feet. Landed on the back of the phone. Didn't even think about it. Then I took off my case yesterday, a few weeks after that drop, to clean the case, and I saw the crack.
Brandonjr36
macrumors 68000
If you plan on upgrading you might be able to take a hair dryer and pull the old one off and put a new one on.
bruinsrme
macrumors 604
I empathize with the OPs situation.
This site is riddled with similar stories.
AC is expensive and “I take care of my things or I’ve never broken any other phone”
When something happens and AC was not purchased, the repair costs are referred to redicious/outrageous.
My compromise is IUP vice ATT next.
AC built in and no frustration 12 month upgrade.
This site is riddled with similar stories.
AC is expensive and “I take care of my things or I’ve never broken any other phone”
When something happens and AC was not purchased, the repair costs are referred to redicious/outrageous.
My compromise is IUP vice ATT next.
AC built in and no frustration 12 month upgrade.
eyoungren
macrumors Nehalem
I would argue that the OoW prices are actually quite generous. Apple is not obligated to replace a device not covered by AC+ or that is out of warranty at all.
The fact that they give you what is essentially 50% off is a service to the customer that very few other manufacturers offer.
The alternative is replacing the device on your own. Something that will surely cost more than the 50% discount Apple gives you, with no guarantee of quality or warranty.
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Might be a good idea to sell it and just buy the new one. small repair shops will pay a decent price as they need the parts
Or you can use the iPhone X in a case
The cracked back won’t have any effect on its performance
Or you can use the iPhone X in a case
The cracked back won’t have any effect on its performance
Check out swappa and other sites. You can sell it as is and get more than you may think. You’ll take a loss for sure, but you should get a good chunk if you sell it soon.
eyoungren
macrumors Nehalem
Thats would I would do as well. If the OP _can’t_ justify the repair cost, then cut the losses and move on. Or, use it broken until the time is ready to sell. This thread is a great example of why Applecare Plus is much appreciated with the iPhone X in these types of instances.
The-Real-Deal82
macrumors P6
I think I’d be tossing it in the canal and claiming on my insurance lol. I’d definitely be putting the replacement in a huge ugly Otterbox case considering the old one cracked whilst in a case. I hope the iPhone 8 is tougher as I drop my iPhones a lot!
Re-read what I posted. That video is _not_ indicating a repair, the video was to show that the glass in fact _can_ be separated on the iPhone X. Two different things.