Apps Prime and Netflix no dialogue

[whsbuss]

For some reason when streaming Prime and Netflix from my Apple TV4k there’s no dialogue only background music/sounds. It’s been a while since I watched content via the Apple TV but I remember something about subtitles or such. Any help would be appreciate

 

[AL2TEACH]

Apple TV4k there’s no dialogue only background music/sounds

Only 'background' music - no voice on som… - Apple Community

discussions.apple.com

hope it works.

 

[whsbuss]

Only 'background' music - no voice on som… - Apple Community

discussions.apple.com

hope it works.

Thanks but it negates Dolby Atmos. Also it worked before.

 

[priitv8]

Instead of fiddling with the audio output settings on the appleTV, I would first play with the speaker settings on your Atmos system. E.g. eliminating the centre speaker. Then the centre channel shall be split between L and R speakers.

 

[whsbuss]

Instead of fiddling with the audio output settings on the appleTV, I would first play with the speaker settings on your Atmos system. E.g. eliminating the centre speaker. Then the centre channel shall be split between L and R speakers.

Great suggestion… it’s a Vizio soundbar and that isn’t possible

 

[AL2TEACH]

it’s a Vizio soundbar

Can it get Dolby Atmos?

To get subs in both, swipe up on the remote, Netflix, it should be on the right side and left bottom on Prime.

I have Apple TV to the tv, audio and vid settings are enable Dolby, format-4K SDR, Match Content-both, Audio Format-auto, dolby available and the change format-off and Immersive Audio-dolby Atmos is on.
Just for fun try HDMI connection setting.

 

[priitv8]

Great suggestion… it’s a Vizio soundbar and that isn’t possible

I see. I have no experience with such item.
Maybe it has also firmware update available?

 

[whsbuss]

Can it get Dolby Atmos?

To get subs in both, swipe up on the remote, Netflix, it should be on the right side and left bottom on Prime.

I have Apple TV to the tv, audio and vid settings are enable Dolby, format-4K SDR, Match Content-both, Audio Format-auto, dolby available and the change format-off and Immersive Audio-dolby Atmos is on.
Just for fun try HDMI connection setting.

Yes it does Atmos which is why I leave it on Auto. Prime and Netflix don’t stream Atmos on my plan. I’ll try what you mention

 

[whsbuss]

Okay I have no clue… turned it on today and both Prime and Netflix have dialogue again. Don’t really do anything to affect a change.