Resolved Print Driver update broke 2 sided printing function

Discussion in 'Mac Basics and Help' started by doughbouy1, Jun 10, 2018.

  1. doughbouy1 macrumors newbie

    Joined:
    Jun 10, 2018
    #1
    Had all kinds of problems trying to figure out how to get my 2-sided print function back. Searched all over and found bits and pieces here on MacRumors for other printers but not for my specific printer. Felt I needed to pass the word on how to fix this problem on my printer to others.
    I'm running OS 10.13.4 High Sierra on a iMac and also a Mac Mini. this work-around worked on both. When I installed the latest Airport Extreme router which my Canon MG3122 (MG3100 Series) printer was attached to it forced a driver upgrade for this printer (to CUPS Print Drive Version 16.20.00). This broke my 2 sided printer function (2 sided print choice grayed out). Must have Duplex function turn on and that too was grayed out. This is how I fixed it for this latest driver:
    1. Select: Print under File on top of Mac desktop (Any Web page in safari will do).
    2. Select: Show Details
    3. Open pulldown menu that says "Safari"
    4. Select: Print Features
    5. Scroll down and turn ON duplex Printing function.
    6. Scroll down further to "Duplex" function and from drop down menu select "Duplex - Long Edge"
    7. At top of printer details Screen Shot 2018-06-10 at 11.14.21 AM.png page select "Presets" function and "Save Current Settings as preset"
    8. Name the new preset as "Portrait (Duplex) 2-sided" (or some other name that makes sense to you).
    Anytime you need to print 2 -sided select this new preset configuration.
    Done!
     
  2. hobowankenobi macrumors 6502a

    Joined:
    Aug 27, 2015
    Location:
    on the land line mr. smith.
    #2
    You may be able to set default duplexing off/on in CUPS via the web interface too...features vary by printer.
     
  3. McDigNic macrumors newbie

    Joined:
    Nov 24, 2018
    #3


    Thanks this helped, was having problems with my Epson WF-3620, using these instructions I was able to print 2-sided, but as with Preview the second page comes out upside-down! So My solution was to try another browser - Opera, this brings up a PDF format for printing, to do double sided printing, need to scroll down on the right-hand side below 'more options' there is a link to 'Print using system dialogue' from here there is an option on 'Layout' (drop down box) choose 'Two-side printing settings' and turn on two sided printing.
     
  4. tschoeber macrumors newbie

    Joined:
    Dec 19, 2018
    #4
    This thread helped me restore the 2-sided printing function for my Epson Artisan 725 printer that was lost when I upgraded my iMac from High Sierra to Mojave. Thank you for taking the time to share it here!

    That said, there is one additional setting that I also had to change before I could get two-sided printing to work correctly (at least on my particular printer). As another poster has noted, the above steps got double-sided printing working again but the "back" side was rotated the wrong way.

    After a lot of experimentation, I discovered that setting the Duplex Tumble option (which is buried deep in the Printer Features menu) to "DuplexNoTumble" makes double-sided pages print the right way.
     
  5. hobowankenobi macrumors 6502a

    Joined:
    Aug 27, 2015
    Location:
    on the land line mr. smith.
    #5
    Glad folks are finding a work around. It can vary by driver and application.

    Often there is a checkbox: Flip Horizontally
    Sometimes there is a option: Short Edge or Long Edge binding


    Both of which swap the image 180 degrees on the back of a duplex (two sided) printing.
     
  6. Stephen.R macrumors 6502a

    Stephen.R

    Joined:
    Nov 2, 2018
    Location:
    Thailand
    #6
    I found that when the Apple-supplied driver for my Canon was re-installed for Mojave, it was missing some features too. Turns out I had to go to the Canon website to get their driver - the Apple one just doesn't support "print quality" settings for my printer now.
     
  7. hobowankenobi macrumors 6502a

    Joined:
    Aug 27, 2015
    Location:
    on the land line mr. smith.
    #7
    I have seen that from others too...frustrating that Apple and third party companies cant keep driver versioning sorted out.
     
  8. Stephen.R macrumors 6502a

    Stephen.R

    Joined:
    Nov 2, 2018
    Location:
    Thailand
    #8
    Worse still - Apple dropped some really old drivers in High Sierra - but the manufacturers were still instructing users to "go to apple" for drivers. I spoke with some support staff about this a few weeks ago (for my parents - their ~2012 consumer inkjet is still working fine!) and didn't get far, but then not long after, the Mac popped up "do you want to update drivers for this printer" - so maybe they actually restored some of the previously removed ones?
     
  9. farrahm1313 macrumors newbie

    farrahm1313

    Joined:
    Jan 17, 2019
    #9

    This worked for me!!! I have an Epson Artisan 835 printer. When I updated to High Sierra (current version I'm running is 10.13.6), my printer began printing the back page of a two-sided document upside down even after selecting two-sided printing and long edge binding. I tried selecting 'DuplexNoTumble' function and now my two-sided documents are printing correctly! Thank you so much! And hope this helps anyone else with this frustrating issue!
     

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