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Janeilfen

macrumors 6502
Original poster
Feb 11, 2018
286
62
Is this known as being broken? Before I updated (from High Sierra) to Catalina, I had no problem printing pdf files from anything. I was using image capture. Now, it produces a corrupt pdf file that nothing will open.
Anyone else having problems with this?
Thankfully ios on my iPad Pro creates pdf files ok.
Having just bought a refurb mini, perhaps it would have been better to base my whole setup around iOS and dump macOS.
Reading between the lines, I sort of reckon that that is what Apple will be pushing in the future. Or at least making macOS more like iOS.
 

Janeilfen

macrumors 6502
Original poster
Feb 11, 2018
286
62
Thanks for your reply.
I had forgotten about that setting. It’s funny how when things “just work” you forget about some settings and where they are.
I had solved my initial printing problem (in ink) by connecting the printer to the mini with a cable instead of using AirPrint but image capture would still only produce a corrupt pdf file.
I followed your link and reset the printer system. I am now able to use AirPrint again, so no longer need the cable. But image capture still produces a corrupt pdf file.

Just had to add that you seem to know more about this than the Apple support person (genius?) I spoke to on the phone this morning.
 
Last edited:

Ritsuka

Cancelled
Sep 3, 2006
1,464
968
Can't help with Image Capture. That's probably a different code path from the printer system.
 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
I just tried using imagine capture to scan in a document to a PDF. No issues with the file being opened in preview or with finder preview. Imagine capture, on my system, uses the EPSON ET-3760 software to scan in a document. What is Imagine Capture, on your system, using to scan in a document?
 

Janeilfen

macrumors 6502
Original poster
Feb 11, 2018
286
62
Hi Taz,
My printer is not very new, it’s a Samsung m2070 laser. HP took over the Samsung printer division some years ago. But on the HP website they acknowledge there is a problem with the printer/scanner driver and provide an updated one. It’s this new one that I have and it won’t scan to a pdf. Trying to contact HP isn’t easy - if at all possible.
 

J.Gallardo

macrumors 6502
Apr 4, 2017
448
157
Spain
I’m not near to my mac now , and I’m not a heavy “Image Capture” user (but it does wonders for specific routines!).
Consider this: PDF creating & general management has changed internally a lot. In “Preview” (as an example) there’re three ways to produce a pdf file, at least. You can “save as pdf”, or “export as/pdf”, or “print document/print as pdf”. The behave in a different way (try and compare size...).
I don’t know about ImageCapture, but I have to consider this with some apps I use; sometimes only one procedure works as intended.
Try another path to make a pdf ...
 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
Hi Taz,
My printer is not very new, it’s a Samsung m2070 laser. HP took over the Samsung printer division some years ago. But on the HP website they acknowledge there is a problem with the printer/scanner driver and provide an updated one. It’s this new one that I have and it won’t scan to a pdf. Trying to contact HP isn’t easy - if at all possible.

Another thought based on what @J.Gallardo post, you could try scanning your document in as a JPG and then use Preview to save/export it as a PDF. If you have multiple pages to scan in, then you would scan each page as a separate JPG file and then merge all the JPG in Preview and save the resulting document as a single PDF.
 
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