I live in jersey and drove all the way to Delaware so I could purchase the new 13" MBP with the student discount, free ipod, free printer (tax free). When I got there I was shocked to find that they had NONE of the $100 printers in stock. Not only that, but they refused to ship me one (without me having to pay $100+ in tax), reserve me one to pick up later, or even tell me when or if they would ever get one in. They of course had some $200 and $300 printers in stock, but I don't want that, because the ipod and printer are both going on craigslist to help me get a better deal on the MBP. I am long time PC user and this really left a bad taste in my mouth because I was coming to them for the supposedly good customer service. Instead I got the typical crap excuses and policies read back to me by the 13 year old "manager" with braces. I am strongly considering an HP because of this refusal to do something so simple. I don't have a lot of money and just want the best possible deal on this mac. Any advice or help? Thanks.