printer for the techno-phobic Mac user

Hi! I am looking for a printer/copier. I have an iBook G4, bought last summer. I saw on another post that HP software is horrible for Macs; what does that mean exactly? I am not very technically proficient, so I want something relatively easy. Features I want include a photo card reader and color and b&w copies. A lot of fancy features will be wasted, as I know by now I lack the patience to learn how to operate them. I did buy an HP 1350v 2 days ago, however it was defective and I never got to the software installation stage. HP customer service was not good, I had to go through a lot in order to reach a person, and got sent to wrong departments twice. Lots and lots of time on hold. Then they told me they would replace my brand new machine with a refurbished one. Told them I could've bought a refurbished one for 1/2 the price, and I was just returning it to the store for a refund. So now I'm back at square one. A friend told me Epson is a good one for Mac, but on consumer reports.org they rated pretty low. So any recommendations for a Mac- friendly, easy to install and operate copier/printer, would be very appreciated! Any good/bad experiences with any particular companies customer service departments would also be good to know. Thanks!

 

Thanks! I just called their tech support line to see how easy it was to reach a live person (I'm not going through BS like I went through with HP again) and it was about 20 seconds! I'll definitely be looking at Canons.