Printer help needed

Discussion in 'Mac Accessories' started by thekb, Dec 14, 2013.

  1. thekb macrumors 6502a

    May 8, 2010
    I have 2 wireless printers that I can not get to work with my MBP. Brother HL-2170 and HP C4700. I can access them through my browser by going to their IP address. So I can work on their configuration. I can also print test pages from the IP address interface. But when I try to print anything else, I get an error that the printer is not found. I've tried everything I can think of -- reinstalling them several times and working meticulously through the setup process, by connecting them via ethernet cable through the router itself. They seem to work OK for a bit, then after they go to sleep the first time, they stop working.

    These printers used to work perfectly, but I must have changed something in the settings that broke them. My wife's MB works with them OK. I am unable to troubleshoot this problem. ANy suggestions? Again, they are seen on the network just fine. I can even scan on the HP All-in-One machine.

    Any help would be very much appreciated!
  2. BrianBaughn macrumors 603


    Feb 13, 2011
    Baltimore, Maryland
  3. thekb thread starter macrumors 6502a

    May 8, 2010
    Yes ... at least they are always the same. I have tried to setup them up with static IP and that part has seemed to work.
  4. thekb thread starter macrumors 6502a

    May 8, 2010
    I have bookmarks set for the browser setup pages XX.XX.XX.10 and XX.XX.XX.02 and they always connect to the printers, so they do in fact have static IP addresses. Any suggestions?

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