"Printer is busy" HP error with MBP

Discussion in 'Mac Basics and Help' started by vjaaan, Feb 27, 2013.

  1. vjaaan macrumors 6502

    Oct 13, 2010
    I have a Macbook Pro running Mountain Lion. My HP Photosmart D7260 printer used to print fine from the wireless connection to my laptop. Now I get the message "The Printer is Busy." I have established that there is communication between the printer and computer and I printed the Test Page from Utilities just fine. Today I downloaded the newest driver from the Apple site and installed it.

    The connection is through an IP address, and I have verified that address on the printer. I just cannot find the final thing that is causing the printer to look busy and not print.

    Any help will be so greatly appreciated! Thanks.
  2. BrianBaughn macrumors 603


    Feb 13, 2011
    Baltimore, Maryland
    You're probably not the first to experience this. I'm not sure what the solution is.

    Does the printer have a "static" IP? Have you tried removing, then re-adding the printer or even resetting the print system?
  3. designs216 macrumors 65816


    Oct 26, 2009
    Down the rabbit hole
    Try downloading the driver from HP. I know those tend to be twice as bloated as what you get from Apple but if it fixes the issue it's worth a shot.
  4. vjaaan thread starter macrumors 6502

    Oct 13, 2010
    Thanks for the replies. Yes, it does have a static IP address, though somehow it did get changed along the way. I deleted the printers and added it back a number of times, along with unplugging printer from modem and pulling power plug, etc, rebooting printer, computer.

    Finally I went and did it all again, and only did one new thing....... when adding the printer back, there was a Location box that had never had anything in it (under the IP address line), and this time I added the home network name (which I don't think I ever needed before). After turning everthing back on again, this time it worked! I would love to go back and remove that network name to see if that indeed made the difference, but no way will I mess with it now! :)

    Thanks for your suggestions!
  5. satcomer macrumors 603


    Feb 19, 2008
    The Finger Lakes Region
    Sounds like the made the driver be able to use wireless networks. They just programmed it badly and add the extra feature for everyone, even ethernet users.
  6. vjaaan thread starter macrumors 6502

    Oct 13, 2010
    Well, last month I got the printer working again by going through all the steps over and over again until it finally worked. Now it has stopped printing all over again. Same situation. And the steps have not worked yet and I have again spent days trying.

    Does anyone understand why this keeps happening and what I can do to simply get the wireless printing working again?

    Thank you.
  7. NECyclone macrumors newbie

    Jan 21, 2013
    Try resetting the printer back to default.

    I've had this problem with my HP 8500 Pro and finally the only thing that worked was doing a reset of the printer. Since then ( 6 months) I have not allowed it to update its software and its worked quite well.

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