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Traverse

macrumors 604
Original poster
Mar 11, 2013
7,098
3,433
Here
Hello,

I recently bought Readdle's Printer Pro based on great App store reviews and other sites recommendations, but I can't get it to work for ANYTHING.

I have an Epson NX420 printer, and the initial print was fine, and I did the alignment thing correctly (three times), but when I print any document (PDF, Pages, Word from Dropbox), it prints, but it is shrunk.

I have toggled the option: "original size" or "zoom to fit" whatever it is, but the printouts are the same.

I email their tech support and they said check printer margins, and then never replied. I don't think the margin this is the issue since it is set to it's defaults and prints from our Windows and Mac computers perfectly.

Do any of you have the app and have this problem?
 

saberahul

macrumors 68040
Nov 6, 2008
3,634
103
USA
I have the app but never use it. Readdle is usually good with CS. Try emailing them again or find them on Twitter.
 
Comment

That-Guy

macrumors 6502a
Feb 25, 2012
657
56
UK
Working fine with my Epson Printer. In the print settings, have a look in the section above "Number of Copies" you can pick the page layout, have you selected the first option?
 
Comment

Traverse

macrumors 604
Original poster
Mar 11, 2013
7,098
3,433
Here
Working fine with my Epson Printer. In the print settings, have a look in the section above "Number of Copies" you can pick the page layout, have you selected the first option?

Yes I do, but the Printer Pro copies always come out slightly smaller on all sides.
 
Comment

Readdlemate

Suspended
Jan 26, 2009
385
37
Hello,

I recently bought Readdle's Printer Pro based on great App store reviews and other sites recommendations, but I can't get it to work for ANYTHING.

I have an Epson NX420 printer, and the initial print was fine, and I did the alignment thing correctly (three times), but when I print any document (PDF, Pages, Word from Dropbox), it prints, but it is shrunk.

I have toggled the option: "original size" or "zoom to fit" whatever it is, but the printouts are the same.

I email their tech support and they said check printer margins, and then never replied. I don't think the margin this is the issue since it is set to it's defaults and prints from our Windows and Mac computers perfectly.

Do any of you have the app and have this problem?

Can you please drop us a line at rdsupport@readdle.com ?
 
Comment
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