Printer problem since Mavericks upgrade

Discussion in 'OS X Mavericks (10.9)' started by baxlobs, Jan 26, 2014.

  1. baxlobs macrumors regular

    Joined:
    Nov 21, 2012
    Location:
    Suffolk UK
    #1
    I recently got around to installing the Mavericks upgrade, on my iMac 21" 2012. Everything seemed to go OK with no obvious problems, and I prefer the new look of some apps such as Calendar and Contacts.

    However I have been trying to print today, and the Canon MG8200 just does not respond except occasionally after I have turned it on and off a time or two.

    It is using WiFi, and was often a bit slow to wake up with Mountain Lion but always got there in the end.

    I have tried restarting the iMac - no change.

    Any suggestions please?
     
  2. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #2
    It's a supported printer so I'd try first testing it while booted into safe mode. If it works OK there, see if maybe something in your login items might be causing a conflict.

    If it does the same thing in Safe Mode, delete the printer entirely from OS X and set it up fresh.
     
  3. baxlobs thread starter macrumors regular

    Joined:
    Nov 21, 2012
    Location:
    Suffolk UK
    #3

    Many thanks, the printer worked just fine in safe mode.

    I then followed the incompatible login items help scenario deleting all, then adding them back one at a time.

    rather strangely none of them caused a problem. :confused:

    Anyway I seem to back where I started, but with a working printer.

    So thanks again for the help.

    The only slight clue may be that the original list included "iTunes Helper", but adding them back I could only find iTunes.app, is that relevant?
     
  4. olegunnar macrumors member

    Joined:
    Oct 29, 2013
    #4
    iTunes helper is fond of adding itself, I've found, so you shouldn't need to worry much there.

    It's monitoring iPod/iPhone/iPad connections to autolaunch iTunes when you connect one of these, as far as I understand.
     
  5. baxlobs thread starter macrumors regular

    Joined:
    Nov 21, 2012
    Location:
    Suffolk UK
    #5
    olegunnar, as you said, iTunes helper has now appeared, and the iTunes.app has vanished from the login items!

    The printer still seems to be behaving, so hopefully it will stay that way.
     

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