Printing- cannot read the print job (Yosemite)

Discussion in 'Mac Basics and Help' started by stevelav, Oct 17, 2014.

  1. stevelav macrumors newbie

    Joined:
    Oct 17, 2014
    #1
    Hi, Having just upgraded to yosemite from Mavericks, I find that my printer no longer works. In my printer queue it just says Printing - Cannot read the print job , then that changes to Stopped - cannot read the print job.

    I have reset the printing system by right clicking in settings, I have reinstalled the driver, I have tried my printer on both usb and through my wifi network and I have reset disk permissions.

    The printer is dell 1720dn laser.

    Will I just have to downgrade to mavericks to print again?

    Thanks
     
  2. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #2
    Looks like that printer drivers was last updated in 2011. Now did you do a upgrade or a fresh install. In either case than download using those drivers again to see if it works, Google Luck.
     
  3. stevelav thread starter macrumors newbie

    Joined:
    Oct 17, 2014
    #3
    Thx but I have already done that.

    Probably dell wont write new drivers for my old printer, so its probably back to Mavericks for me!
     
  4. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #4
    Sometimes Dell printers are just rebranded Epson printers. Try some of their drivers first to see if one works.
     
  5. stevelav thread starter macrumors newbie

    Joined:
    Oct 17, 2014
  6. stevelav thread starter macrumors newbie

    Joined:
    Oct 17, 2014
    #6
    Problem solved!

    I posted this question on the Dell forums and a very nice chap told me to reset my printing system by right clicking my printer in setting>printers and scanners, this deletes all your printers and scanners from the computer. Then add the printer again in settings>printers and scanners and at the bottom under Use select Generic Postscript Printer and this will add it with generic software/driver which will work.

    Thx for any replies
     

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