Printing problems with CD Macbook

Discussion in 'MacBook' started by jesaja, Feb 19, 2009.

  1. jesaja macrumors member

    Joined:
    Sep 15, 2003
    Location:
    Lichtenstein
    #1
    Hei all!

    My girlfriend got some problems with her Macbook and just about every printer connected to any of the notebook's USB ports. Strangely, there was one she found that still did work.

    The problem started some weeks after the fresh Leopard install, so it doesn't seem directly connected to that.

    Print jobs she starts are instantly paused, and can't be restarted, printer utility gives her the error message "Operation could not be completed, client-error-not-possible"

    Reinstalling the 3rd party printer drivers and removing/readding the printers in system preferences didn't help.

    She can still print via WLAN and my own MacBook Pro connected to our printer (the printer on her system configured as a "wireless printer"), so in principle all still seems to work.
    Also, the USB ports still work with other devices.

    I've also repaired permissions on her 'book and we installed the 10.5.6 Combo update again—both no success.

    I'm at a loss of ideas… does somebody else have any tips about what to do, apart from reinstalling Leopard?

    Thanks everybody,

    Jojo



    PS: There are cupsd-USB-crashlogs, two of them:

    usb_2008-12-21-185001_nini-v2-crash

    Process: usb 7572
    Path: /usr/libexec/cups/backend/usb
    Identifier: usb
    Version: ??? (???)
    Code Type: X86 (Native)
    Parent Process: cupsd 25

    Date/Time: 2008-12-21 18:50:01.417 +0100
    OS Version: Mac OS X 10.5.5 (9F33)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000001014
    Crashed Thread: 0

    Thread 0 Crashed:
    0 ??? 0x0000d3a1 0 + 54177
    1 ??? 0x0000d428 0 + 54312
    2 ??? 0x0000d68d 0 + 54925
    3 ??? 0x0000c070 0 + 49264

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00001000 ebx: 0x0000d66f ecx: 0x0000f0a0 edx: 0x0000f0a8
    edi: 0x0000101c esi: 0x00000000 ebp: 0xbfff93f8 esp: 0xbfff93d0
    ss: 0x0000001f efl: 0x00010282 eip: 0x0000d3a1 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00001014

    Binary Images:
    0x43e9f000 - 0x43ea3fff usb ??? (???) <efbcb2abbb79c6dadaab91ea8f85ae60> /usr/libexec/cups/backend/usb
    0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
    0x90249000 - 0x9024dfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x90e3a000 - 0x90f72ff7 libicucore.A.dylib ??? (???) <3d8fdaf51c2664ab620f1688203caf26> /usr/lib/libicucore.A.dylib
    0x90f8f000 - 0x9115dfff com.apple.security 5.0.4 (34102) <f01d6cbd6a0f24f6c13952ed448e77d6> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9115e000 - 0x91189fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
    0x91486000 - 0x914aefff libcups.2.dylib ??? (???) <1031ca5b692b80a9568e57a342b60157> /usr/lib/libcups.2.dylib
    0x91989000 - 0x91abbfff com.apple.CoreFoundation 6.5.4 (476.15) <e2869ad6dc1dd289f21b305b0bea9158> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x91ed7000 - 0x91f87fff edu.mit.Kerberos 6.0.12 (6.0.12) <da7253e3fb7e47e46cb46d47ed320ffc> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x91ffb000 - 0x92019fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
    0x926c8000 - 0x92725ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
    0x92d0f000 - 0x92e6fff3 libSystem.B.dylib ??? (???) <a12f397abf2285077b89bd726bff5b18> /usr/lib/libSystem.B.dylib
    0x938b1000 - 0x93991fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
    0x93a8a000 - 0x93a98ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
    0x93a9a000 - 0x93b25fff com.apple.framework.IOKit 1.5.1 (???) <324526f69e1443f2f9fb722cc88a23ec> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x962ac000 - 0x962b3fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
    0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib


    usb_2008-12-21-185030_nini-v2-crash

    Process: usb 7578
    Path: /usr/libexec/cups/backend/usb
    Identifier: usb
    Version: ??? (???)
    Code Type: X86 (Native)
    Parent Process: cupsd 25

    Date/Time: 2008-12-21 18:50:30.641 +0100
    OS Version: Mac OS X 10.5.5 (9F33)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000001014
    Crashed Thread: 0

    Thread 0 Crashed:
    0 ??? 0x0000d3a1 0 + 54177
    1 ??? 0x0000d428 0 + 54312
    2 ??? 0x0000d68d 0 + 54925
    3 ??? 0x0000c070 0 + 49264

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00001000 ebx: 0x0000d66f ecx: 0x0000f0a0 edx: 0x0000f0a8
    edi: 0x0000101c esi: 0x00000000 ebp: 0xbfff93f8 esp: 0xbfff93d0
    ss: 0x0000001f efl: 0x00010282 eip: 0x0000d3a1 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00001014

    Binary Images:
    0x5e2e3000 - 0x5e2e7fff usb ??? (???) <efbcb2abbb79c6dadaab91ea8f85ae60> /usr/libexec/cups/backend/usb
    0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
    0x90249000 - 0x9024dfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x90e3a000 - 0x90f72ff7 libicucore.A.dylib ??? (???) <3d8fdaf51c2664ab620f1688203caf26> /usr/lib/libicucore.A.dylib
    0x90f8f000 - 0x9115dfff com.apple.security 5.0.4 (34102) <f01d6cbd6a0f24f6c13952ed448e77d6> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9115e000 - 0x91189fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
    0x91486000 - 0x914aefff libcups.2.dylib ??? (???) <1031ca5b692b80a9568e57a342b60157> /usr/lib/libcups.2.dylib
    0x91989000 - 0x91abbfff com.apple.CoreFoundation 6.5.4 (476.15) <e2869ad6dc1dd289f21b305b0bea9158> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x91ed7000 - 0x91f87fff edu.mit.Kerberos 6.0.12 (6.0.12) <da7253e3fb7e47e46cb46d47ed320ffc> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x91ffb000 - 0x92019fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
    0x926c8000 - 0x92725ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
    0x92d0f000 - 0x92e6fff3 libSystem.B.dylib ??? (???) <a12f397abf2285077b89bd726bff5b18> /usr/lib/libSystem.B.dylib
    0x938b1000 - 0x93991fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
    0x93a8a000 - 0x93a98ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
    0x93a9a000 - 0x93b25fff com.apple.framework.IOKit 1.5.1 (???) <324526f69e1443f2f9fb722cc88a23ec> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x962ac000 - 0x962b3fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
    0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
     
  2. jesaja thread starter macrumors member

    Joined:
    Sep 15, 2003
    Location:
    Lichtenstein
  3. garretruh macrumors member

    Joined:
    Sep 23, 2008
    Location:
    Minnesota
    #3
    Had the same problem with my printer. I unplugged my printer for 24 hours, then when I plugged back in, it started whirring away and worked fine. Hope this helps.

    ----------------------------------
    :apple: May Steve Jobs be with you :apple:
     
  4. jesaja thread starter macrumors member

    Joined:
    Sep 15, 2003
    Location:
    Lichtenstein
    #4
    Thanks for the answer, but... no, that's not it :(. We only connect the printer when we want to print, so that's once every few days or so.

    Jojo
     

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