Pro Advice Needed - Network Problems

[rakester]

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[MWPULSE]

It sounds like they are using a proxy of some description. Which would explain why you cant contact software servers etc.

You might wanna talk to the network admin guy/gal. They might be able to help you out. Explain to them that you have a perfectly legit reason to be allowed to get through the proxy.

There are programs about that allow you to get around proxies etc. but i have a feeling they are at least highly frowned upon. hmmm

PTP

 

[rakester]

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[belvdr]

I'm on my college network and it's giving me some hassle.

How it's setup...

- First up I'm on a mac (10.5.8)
- The network uses 'WPA enterprise' security.
- It uses 'PEAP' authentication - 802.1X
- It uses a PAC file URL for the proxies


My Problem...

Some of my applications can't 'update' so in other words I can't download updates for my software. For example when I click the 'update software' thing on my mac to download security updates etc from the Apple website I can't. This is a problem because I can't do this manually either.

Another example is I downloaded a trial software and It gave me a pin for a 30 day free trail. So I put the key in and then the software tried to connect to the software website to legitimize it but wouldn't connect as something seems to be blocking me from having any form of outwards or inwards connections for my apps.

It's really annoying as I want to be able to do simple things like automatically download security updates and stuff, some of these things can't be done manually so kind of vital stuff.

Anyone have any ideas?

So did you put the auto proxy URL into System Preferences? Can you browse the web at least? Note the auto proxy URL is not a manual proxy URL. They are different.

It sounds like they are using a proxy of some description. Which would explain why you cant contact software servers etc.

You might wanna talk to the network admin guy/gal. They might be able to help you out. Explain to them that you have a perfectly legit reason to be allowed to get through the proxy.

There are programs about that allow you to get around proxies etc. but i have a feeling they are at least highly frowned upon. hmmm

PTP

Talking may do little good. The proxy is there for a reason, and allowing people to go around the proxy (if even possible technically) may involve more than just ITs support.

About going around them, it still may not work depending on the design. There are multiple layers of security usually, so even if you are able to get around the proxy, a firewall may stop you as well.

 

[rakester]

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[belvdr]

Hi, thanks for the reply

I am confused as to what you are asking but the instructions my college gave to set the net up were this...

- Select 'configure' proxies and select 'using a PAC file'

- The type in the PAC File URL 'http://xxxxxxxxxxxxxxxx/xxxxxxxx.dat (i changed it to X's just for the sake of it, it's an actual address in reality)

What do you mean by 'involve more than IT support'

So in what field did you put in the PAC URL?

Regarding the request, they put the proxy in for a reason. Bypassing that isn't usually IT's decision. It involves other departments to approve this. Given the IT person you spoke with is uninterested in your request, my guess is you'll never it approved.