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Discussion in 'Mac Basics and Help' started by rakester, Oct 27, 2009.
It sounds like they are using a proxy of some description. Which would explain why you cant contact software servers etc.
You might wanna talk to the network admin guy/gal. They might be able to help you out. Explain to them that you have a perfectly legit reason to be allowed to get through the proxy.
There are programs about that allow you to get around proxies etc. but i have a feeling they are at least highly frowned upon. hmmm
So did you put the auto proxy URL into System Preferences? Can you browse the web at least? Note the auto proxy URL is not a manual proxy URL. They are different.
Talking may do little good. The proxy is there for a reason, and allowing people to go around the proxy (if even possible technically) may involve more than just ITs support.
About going around them, it still may not work depending on the design. There are multiple layers of security usually, so even if you are able to get around the proxy, a firewall may stop you as well.
So in what field did you put in the PAC URL?
Regarding the request, they put the proxy in for a reason. Bypassing that isn't usually IT's decision. It involves other departments to approve this. Given the IT person you spoke with is uninterested in your request, my guess is you'll never it approved.