part 1 I think this should be very simple to answer but i'm new to mac and have been having a few problems. Ok, here it goes. We recently had our mac repaired and i think the person changed everything back to the factory settings. Before, we could simply double-click on our icons and they would open in the default programme for that file and then open that file in the progamme. Now when we double-click on our icons they do not open. We have to go to the proper programme, ie photoshop, open the programme and go to file-open- and choose the file we want from the list. This is really slow and i'm sure that we have to change something in our preferences buut i do not know what. Any help would be great. Thanks part 2 Again this problem started when we had our computer repaired and set back to the factory settings. Before when we opened our folders and viewed the contents as icons, the icons would appear as mini pictures of the real thing. But now all of our icons are displayed as the file type, ie jpeg, psd, and we cannot see them as mini pictuers.