Problem activating Verizon service

Discussion in 'iPad' started by mis204, Mar 16, 2012.

  1. mis204 macrumors member

    Joined:
    Jul 7, 2010
    #1
    If anyone else has had this issue, please let me know:

    When I went to create my Verizon prepaid Account through the cellular data settings screen, the service failed to activate and gave system errors and activation errors. When I called Verizon, they said that my sim was dead and I should go to a Verizon store to have it replaced. Unfortunately, when I went there, my only option was to get a new sim card activated on a normal Verizon account rather than prepaid...

    Now, I'm happy to have service, and it's still month to month with no activation, but I am not able to get the $20 plan. A little disappointed, but not enough to switch to AT&T.

    Am I the only one with this issue?
     
  2. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #2
    I'd call their customer service line over the weekend and ask to have a new SIM sent to you. If you don't need the $30 plan, you shouldn't have to purchase it. I was able to sign up for the $20 in minutes, and it activated right away.
     
  3. mis204 thread starter macrumors member

    Joined:
    Jul 7, 2010
    #3
    I honestly don't mind the 2 gig plan, would probably end up needing it anyway. but my fiancé's iPad also won't activate a pre-paid plan...ill try again tomorrow, and bring hers to apple store before trying to add the same type of plan i have.

    Weird element in all of this - both our iPads didn't have a cellular data number when trying to activate... anyone have any thoughts...
     

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