Problem Importing .mp4 Files Into iTunes

Discussion in 'iPhone' started by donm3ga, Jun 28, 2010.

  1. donm3ga macrumors member

    Aug 19, 2008
    I use Handbrake to convert my mkv files to mp4. I have dont his countless times and was able to successfully upload them to iTunes. Lately I would say about every other one wont load into iTunes. I Google'ed it and there is no clear cut solution to solving this problem.

    Anyone out there successfully able to load a mp4 file into iTunes what was first initially denied?

  2. huskerchad macrumors regular

    Jul 17, 2002
    Do the files play in quicktime? The only time I have had a problem loading them into my iTunes library has been when quicktime doesn't consider the file valid (even if other media players don't have a problem with it).
  3. faith4more macrumors regular

    Apr 15, 2010
    Try changing extension to .m4v

    If that does not work get handbrake and use the built in setting to encode for iphone. You can also take an mp4 and encode it for iphone right in itunes although it is slower than handbrake.

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