Problem in Jailbroken iPhone. How to get support?

macfrik

macrumors 6502
Original poster
Mar 21, 2009
437
35
Utah
Hello guys,
I have a 8GB 3G iPhone which was jailbroken. Can't really remember the software version. I think it was 3.1.

Okay, so I was doing an IM chat using BeeJive IM client in my iPhone and suddenly it hang and I restarted it. Here is the problem, after the reboot, it can't even get in to the OS. It stuck under the Pineapple Logo for a very long time until the battery was dead. I tried to connect it to my Mac but still, it wont work.

I need to drop off my computer tomorrow at Apple. Hoping to see Genius to fix this issue. What do you guys think I should do? Is seeing a Genius good thing knowing that my phone is jailbroken?

Thanks. All help would be much appreciated.
 

macfrik

macrumors 6502
Original poster
Mar 21, 2009
437
35
Utah
Thanks for your prompt reply. I actually dont think that formatiing the iPhone is a good way since I got a lot of info still on the iPhone. I need to back up the data first than reformat it.

Do you know any other way to solve this?

thanks again.
 

Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,404
At the iPhone hacks section.
If its stuck on the boot logo you can try irecovery to get it out.
If that fails plug it into itunes and see if it lets you back it up.
If not there isnt much else you can do but restore it.
 

AppleHack23

macrumors member
Apr 7, 2010
88
0
New Jersey
Well like AppleJuiced said, you can either lose your information, and have your phone fixed, or lose your information, and have a paperweight.
 

veo321

macrumors regular
May 12, 2009
136
0
USA
Well like AppleJuiced said, you can either lose your information, and have your phone fixed, or lose your information, and have a paperweight.
If you would have backed up your iPhone regularly and magically saved your cydia junk this wouldn't be a problem, now would it?