Problem installing OS X Update help

Discussion in 'macOS' started by kamilcanada22, Feb 12, 2008.

  1. kamilcanada22 macrumors newbie

    Sep 12, 2007
    Hi everyone,

    I really need your help today. I have a Macbook 2.2 intel core two duo, only 3 months old. When I tried to update the new OS X, my macbook downloaded the software without a problem, however when it asks to restart the computer to install the update my comp restarts and begins to intall, after 2 min the install bar stops progressing and wont move for at all. Can anyone help me please
  2. McGiord, Feb 12, 2008
    Last edited: Jan 30, 2011

    McGiord macrumors 601


    Oct 5, 2003
    Dark Castle
    Be sure that the user that your mac is using to perform the install has administrator privileges.
    easy vape
  3. kamilcanada22 thread starter macrumors newbie

    Sep 12, 2007
    yes she does. Thanks for trying you have anything else
  4. kwfl macrumors 6502

    Aug 20, 2007
    if the user does not have administrator privilege, the update wont download anyway.

    next thing, is your computer still stuck there? or you powered it off?

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