Problem opening files in Office 2011

Discussion in 'OS X Mavericks (10.9)' started by shoeshine, May 16, 2014.

  1. shoeshine macrumors member

    Feb 27, 2010
    recently upgraded a MBP from 10.6 to 10.9 and am encountering an error where Word and Excel no longer open some of my word and excel files. it claims it can't open files with special characters (see attached photo). HOWEVER, the file in question doesn't actually have any of the aforementioned special characters. it has some spaces.... but nothing out of the ordinary.

    any thoughts?

  2. rkaufmann87 macrumors 68000


    Dec 17, 2009
    Folsom, CA
    When was the last time you updated MS Office?
  3. shoeshine thread starter macrumors member

    Feb 27, 2010
    DOH. that did it.....

  4. campyguy macrumors 68040

    Mar 21, 2014
    Portland / Seattle
    You've encountered a long-standing bug in Office 2011 (Win Office 2007/10 both had the bug too).

    There's three other locations that one of the "illegal" characters may be - in the name of the volume(s) that either Office or the file reside, in the name of the directory/folder the file resides, or (in Excel) one (or more) of the worksheet/tab names.

    A fourth source of this error is if the file you're wanting to open is linking to a file with one of the "illegal" characters in its director, filename, or worksheet name.

    I went through the same thing when I moved from SL too. Had to rename several files and directories... :rolleyes: No problems since with Office 2011.

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