problem opening pdf/doc on iMac

[Aniej]

I just set up a new iMac for my parents who both use the web based version of outlook for reading email when at home. For some reason when a .pdf or .doc file is attached and you try to open it, I keep getting a message telling me that I must right-click and save the attachment (see attached), but then when I try to do so there is no dialogue box that allows me to save the attachment. I have Preview set up as the pdf viewer and Word as the doc viewer. Anyone have insight as what to do in order to resolve this, I'm at a loss😕

 

[merl1n]

I just set up a new iMac for my parents who both use the web based version of outlook for reading email when at home. For some reason when a .pdf or .doc file is attached and you try to open it, I keep getting a message telling me that I must right-click and save the attachment (see attached), but then when I try to do so there is no dialogue box that allows me to save the attachment. I have Preview set up as the pdf viewer and Word as the doc viewer. Anyone have insight as what to do in order to resolve this, I'm at a loss😕

What browser are you using? What type of mouse are you using?

 

[Aniej]

I'm using firefox 3 beta 5 and a wireless mighty mouse. Thoughts?

 

[merl1n]

I'm using firefox 3 beta 5 and a wireless mighty mouse. Thoughts?

Did you configure your mighty mouse for right clicking?

System Preferences -> Keyboard and Mouse -> Mouse Tab

This is what it should look like.

Let me know if this fixes your problem.

 

[Aniej]

yes mighty mouse is configured for right click. moreover, i have also tried using control + left click and it is not giving me the option to save.

 

[merl1n]

Then maybe it's your browser giving you the problem.

Try Safari and see if you have the problem.