Problem receiving calls

Discussion in 'iPhone Tips, Help and Troubleshooting' started by DMoggo, Nov 1, 2013.

  1. DMoggo macrumors regular

    Joined:
    Sep 27, 2013
    Location:
    UK
    #1
    Hi all,

    I'm after your expertise :)

    I have a new iPhone 5S and am having call problems. Seems that I'm not always receiving calls, many people have been trying to ring me and it goes straight to voicemail. I get no notification of a missed call or voicemail usually until I go to make a call. It seems this then unfreezes the phone and can then receive calls again.

    I've tested by getting someone I'm with to ring me and it doesn't ring and goes straight to voicemail!

    Any ideas how to see whether it's phone or network?

    Many thanks.

    PS I'm on O2 UK.
     
  2. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #2
    To get the obvious out of the way - do you have Do Not Disturb on?
     
  3. DMoggo thread starter macrumors regular

    Joined:
    Sep 27, 2013
    Location:
    UK
    #3
    Everything is worth checking :)

    It's not on but I had to have a look just incase :)
     

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