Problem restoring iPad backup

Discussion in 'iPad' started by milomak, Aug 25, 2016.

  1. milomak macrumors member

    Apr 25, 2010
    I updated the iPad (4 mini) to iOS 9.3.4

    I then erased all content and settings

    I setup the iPad again and choose to restore from iTunes

    I select the backup I want to restore

    iTunes tells me
    The backup "BackupName" cannot be restored
    to this iPad because the software on the iPad is too old.
    To restore this iPad from this backup, you must first set up the iPad as
    new and restore the software to the latest version
    I believe I have done this from reading around on the web. What am I missing?
  2. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    Have you checked to make sure it updated to 9.3.4?
  3. Night Spring macrumors G5

    Night Spring

    Jul 17, 2008
    Are you sure the backup wasn't made on iOS 10 beta?
  4. milomak thread starter macrumors member

    Apr 25, 2010
    I have checked the OS version and it is 9.3.4 and I running the latest iTunes

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