problem trying to get help from macdock web hosting

Discussion in 'Mac Apps and Mac App Store' started by Bryce McMurry, Dec 28, 2009.

  1. Bryce McMurry macrumors newbie

    Joined:
    Dec 28, 2009
    #1
    Does anyone have any ideas on how i can get ahold of someone or get some customer support from mac dock.com i have a password problem and cant find anyway to get a response from MACDOCK they apparenly dont have a telephone number or email address. that i can find any when i go onto their web site i cant find anything to help me solve a fairly simple problem thanks in advance for your assistance regards bryce
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    Most webhosts don't offer phone support. You're best bet is to open a support ticket for them. I noticed that they also ichat support so you can try that avenue as well. Just go to http://www.macdock.com/support.php to see how to receive support.
     
  3. Jack Webhosting macrumors newbie

    Joined:
    Jan 2, 2010
    #3
    I heard that Macdock's customer service is angry, that is if you can get them to respond.
    Today they have been down all day, costing people thousands in lost sales.

    Thanks for sharing..
     

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