Problem updating from 9.3.2

Discussion in 'iOS 9' started by cheeryble, Aug 13, 2017.

  1. cheeryble, Aug 13, 2017
    Last edited: Aug 13, 2017

    cheeryble macrumors regular

    Feb 1, 2008
    Hi there

    yes I have 9.3.2

    In my GENERAL it tells me that (quite some time ago) I downloaded 10.2.1

    I have alway meant to update well here we go.

    So I click install. it ask for my passcode.
    I presume this is the six figure number it asks for when it won't take the fingerprint for any reason.

    It seems to accept that and posts the thing for me to sign "I agree" ....


    Then it says verifying update.

    It hangs for a few seconds than it tells me Unable to verify must wait for a connection to the internet.
    But it is perfectly well connected. Sure, I can flip windows to Safari and use immediately.

    A little box come up giving me a choice between RETRY or REMIND ME LATER.

    That's it.
    Where do I got rom here?

    Secondly I'd rather remove the 10.2.1 download waiting to go and go straight into 10.3.3


  2. smorrissey macrumors 65816

    Mar 12, 2015
    Apple is not signing anymore ios 10.2.1 only 10.3.3
  3. cheeryble thread starter macrumors regular

    Feb 1, 2008
    Thanks that's good information.

    The problem now is when I click system update it shows 10.2.1 as being downloaded.....but as I said it won't complete installation....AND I can't find a way to remove it. But without removing it I don't know how to download a later system. Hmmm......

    Would be grateful for any help
  4. Nermal Moderator


    Staff Member

    Dec 7, 2002
    New Zealand
    I think you can delete the downloaded update through Settings/General/Storage & iCloud Usage/Manage Storage.
  5. cheeryble thread starter macrumors regular

    Feb 1, 2008
    Great I'm gonna give it a try right now.....hold on.....

    WONDERFUL Nermal I deleted and its replaced with Download and Install for 10.3.3

    Many thanx from Chiangmai Thailand if you're ever out this way look me up!

    Whoa...while you're there.....this iPad often doesn't seem to remember passwords .....such as for Macrumors.".......what's my problem likely to be?

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