Problem Upgrading with New MacBook Pro

Discussion in 'MacBook Pro' started by Daniel Ross, Aug 17, 2012.

  1. Daniel Ross macrumors newbie

    Aug 17, 2012
    Last week I purchased a new 15" MacBook Pro and immediately installed Mountain Lion. Everything seems to be working as expected, but I receive a message saying the iPhoto and iMovie need to be upgraded. When I try this I get the message that these were purchased under a different user account. But I always had only one user account with Apple. I don't know where to turn on this one. Any ideas?
  2. Orlandoech macrumors 68040


    Jun 2, 2011
    Salt Lake City, UT
    Happened to me. Sign out of the app/iTunes store then sign in again.Also make sure your iCloud account is using the same credentials.

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