Problem when launching Firefox

Discussion in 'Mac Apps and Mac App Store' started by clj7, Jun 15, 2009.

  1. clj7 macrumors member

    Jun 7, 2008
    North Wales
    Ever since I've bought my first mac, which was 2 weeks ago. I get this problem every time I launch Firefox.

    When I launch it, Firefox will open with no problem. BUT, this other window always comes up which is getting quite annoying. I don't know if it's called the Firefox Installer or what, but it is quite annoying that I've got to close all the time.

    So is there a way I can disable it?:confused:

    It looks like this:

  2. wrldwzrd89 macrumors G5


    Jun 6, 2003
    Solon, OH
    You did not install Firefox properly. You need to drag it to your Applications folder, as the diagram shows in the disk image. If you have a link to Firefox in your Dock, remove it (by dragging it off, so it goes poof) and replacing it with the one you copied to your Applications folder (while Firefox isn't running).
  3. ergdegdeg Moderator emeritus


    Oct 13, 2007
  4. Jellix macrumors newbie

    Jun 1, 2009
    drag the firefox installer in the trash can. It's that thing beneath your macintosh HD.
  5. Jisuo macrumors 6502

    Dec 4, 2008
    Did you install it correctly?

    1) Download the .dmg file which contains Firefox
    2) When the .dmg file opens you see that window in your screen shot
    3) Click and drag the Firefox icon to the folder icon to the right
    4) Eject the .dmg (= the image file) by either right clicking it on the desktop and choose eject or go into Finder and eject it from the side bar to the left.
    4) The (the whole program) can now be located in the Applications folder. It's usually a shortcut to the folder in side bar to the left below the Places category.
    5) To create a shortcut to Firefox in your dock drag it from the Applications folder to the dock.
  6. clj7 thread starter macrumors member

    Jun 7, 2008
    North Wales

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