Problem with Admin User and Password

Discussion in 'OS X Mavericks (10.9)' started by 911618, Sep 5, 2014.

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  1. 911618, Sep 5, 2014

    911618 macrumors newbie

    Joined:
    Sep 5, 2014
    #1
    Hi, I hope you can help me. (sorry for my bad english)

    Yesterday I bought a MBP with Mavericks, I erased the hard drive and then i download and install the OS vía AppStore.

    My surprise was when i want to install an app, the system ask me for a Admin User and a Password, but i dont know any of this.

    I saw that i can enter to the system and create a new account typing Command-S
    in the beggining of the restart. But my Command-S doesnt work.

    Please help!!! I dont know what to do
     
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  2. satcomer, Sep 8, 2014

    satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #2
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  3. asriznet, Sep 8, 2014

    asriznet macrumors regular

    Joined:
    Dec 21, 2013
    Location:
    Singapore
    #3
    "erased the hard drive and install OS" - can you advice how you did this?

    if you erased the hard drive, i don't see how you can access the app store.

    you can reset the password by following the steps - http://support.apple.com/kb/HT1274
     
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