Problem with Admin User and Password

Discussion in 'OS X Mavericks (10.9)' started by 911618, Sep 5, 2014.

  1. 911618 macrumors newbie

    Sep 5, 2014
    Hi, I hope you can help me. (sorry for my bad english)

    Yesterday I bought a MBP with Mavericks, I erased the hard drive and then i download and install the OS vía AppStore.

    My surprise was when i want to install an app, the system ask me for a Admin User and a Password, but i dont know any of this.

    I saw that i can enter to the system and create a new account typing Command-S
    in the beggining of the restart. But my Command-S doesnt work.

    Please help!!! I dont know what to do
  2. asriznet macrumors regular

    Dec 21, 2013
    "erased the hard drive and install OS" - can you advice how you did this?

    if you erased the hard drive, i don't see how you can access the app store.

    you can reset the password by following the steps -

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