Problem with Airport time capsule and time machine

[vix2000]

Just moved to BT and upgraded to fibre. I'm trying to set up my Airport time capsule to create backups for my macbook (2015) running sierra, via time machine. I have tried for hours and hours. The ATC is showing up in finder but will not connect. I have the ATC hardwired to the BT hub and in bridge mode. I am worried that there are settings I should be changing either in the ATC on the BT hub. I have resorted to setting up a folder on my NAS for time machine temporarily until I can get this sorted, and, ironically, this is working fine!!!. Any help would be gratefully received.

 

[matreya]

You should be able to use the time capsule over wireless without it being connected to the BT hub...

Anyway, have you tried resetting the time capsule using Airport Utility?

 

[vix2000]

thanks for the reply. i was trying to use it to extend the network, hence putting it in bridge mode. ideally I would have put the bt hub in brige and used the ATC, as i believe its a superior modem, but didnt have the knowledge to do it. but thats why its connected.

 

[Shus]

Hello All

Sorry if this issue was addressed already. I have a time capsule which I peformed a hard reset on, after which I changed the network name. The problem is that I can no longer view the files that I stored on the time capsule disk.. even if I can see the TC on clicking it won't open anything as it keeps saying disk not connected! The reset was a success and all devices are connected to the internet via the TC the Mac even backs up successfully. What am I missing?

 

[davidmartindale]

thanks for the reply. i was trying to use it to extend the network, hence putting it in bridge mode. ideally I would have put the bt hub in brige and used the ATC, as i believe its a superior modem, but didnt have the knowledge to do it. but thats why its connected.

AirPort Time Capsule is a great router. Reset using reset button on back. Set up in AirPort Utility to create a network.
If you run into issues contact Apple Support and they can get it working pretty quickly for you.