Problem with AppleTV 3rd Gen and Surroundsound

Discussion in 'Apple TV and Home Theater' started by RealSkyDiver, Apr 3, 2016.

  1. RealSkyDiver macrumors 6502

    Joined:
    Jun 15, 2010
    #1
    It worked fine for almost a year with my receiver and now suddenly the surround sound stopped working properly. There's either no sound at all or when there is sound it will suddenly switch to a really low pitched sound after a few minutes before cutting out. Connecting it directly with my TV is fine but it looks like something became defect with the surround sound encoding. Other devices work fine with my receiver.
    I'm thinking about bringing it to an Apple store since there is still warranty on it.
     
  2. RealSkyDiver thread starter macrumors 6502

    Joined:
    Jun 15, 2010
  3. JeffPerrin macrumors regular

    JeffPerrin

    Joined:
    Jul 21, 2014
    #3
    Power down (unplug) the ATV and see if a hard reboot fixes it? Try a different optical/HDMI cable?

    Sorry - all I can think of at the moment...
     
  4. RealSkyDiver thread starter macrumors 6502

    Joined:
    Jun 15, 2010
    #4
    I did and tried with hdmi and optical bust still didn't do anything.
     

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