Problem with contacts

[tl01]

My friend has an iPhone 5. It is his own but to get work e mail on it he let his company add their own stuff to it. I don't know exactly what. He backed up
his phone on his home computer has normal before giving notice as they would wipe it when he left. He went home and restored it and only some of the contacts showed up. Lots of his personal contacts are gone. Can he go back to an older back up to see if his contacts are there? After they wiped his phone it actually stopped working with Verizon and apple had to replace it. Would something the company added have prevented some info from being backed up?

 

[jr866gooner]

Shouldn't have had that effect. I work in IT at a university and the procedure they put in place is to allow remote wipe of email account and content afaik.

 

[posguy99]

He backed up
his phone on his home computer has normal before giving notice as they would wipe it when he left. He went home and restored it and only some of the contacts showed up.

<shrug> He was adding contacts to the work email contacts list, not to his own. When the work email was removed, obviously those went away.

 

[tl01]

<shrug> He was adding contacts to the work email contacts list, not to his own. When the work email was removed, obviously those went away.

It was originally his own contact list on the phone... Then he started using it for work.... Then he stopped working there. How would he have two contact lists... In his contacts part of his phone?

 

[tl01]

Any other ideas? Could they have created a second contact list... And deleted a group of his contacts that were in his back up? He was just using the contacts app.