Problem with internal hard drive

Discussion in 'Mac Basics and Help' started by eisaisobaros, Jun 19, 2012.

  1. eisaisobaros macrumors newbie

    Jun 19, 2012

    I have a weird problem...
    I'm using 10.6 mac os and this morning the Mac pro was dead... so I've restarted it and I got they grey picture doing nothing.
    When I loaded the DVD with the OS for the disk utility it appears as "Media" with no size (0gb)

    Is the hard drive dead? Can I do anything to recover the data?

    Thank you
  2. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    Sounds more like a Logic Board issue...If your HDD was dead, the optical should still read. You could try an SMC re-set:

    Then try running the AHT tests on the disks....But if you can't get at the data on the optical, you may have to get Apple to take a look.
  3. eisaisobaros thread starter macrumors newbie

    Jun 19, 2012
    First of all I want to thank you for your extremely fast reply! :)
    I've inserted another internal drive and it works fine... but I still can't see the old one
    I will try the SMC as you suggested...
    The bad news is that the Apple support where I live is really bad and that's why I'm trying to see what are my options.
  4. TyroneShoes2, Jun 19, 2012
    Last edited: Jun 19, 2012

    TyroneShoes2 macrumors regular

    Aug 17, 2011
    It's likely not dead. You have corrupted data in a critical area so it won't boot, would be my best guess. That you can see it means that it will mount, at least, which is a good sign.

    To get the data off, DO NOT run any tools on the drive. The best (quickest and easiest) way I have found to get data off of a boot drive on a Mac is to connect it to another Mac in firewire target mode. The drive in question will then look just like an external drive to the other Mac. And this is why I lament the death of firewire on newer Macs.

    If that does not work, there is always the Genius Bar.

    You can also get software that will recover the data, but I've been down that road, and it is a rocky one for HFS+. I stupidly deleted part of my iTunes media library once without backing it up first. I spent $100 on software, which worked just fine and found and moved all of the files back to another drive. The problem was that all of the metadata that represents the name of each file was lost and converted to an arbitrary file name which might as well have been gibberish. That left me with an option of listening to and manually renaming 2000 files one by one. I tried to see if Grace Note would rename them, but no dice.

    The critical difference here is that YOU DID NOT DELETE THE FILES, and I did, and it was probably the deleting of the files that torpedoed the metadata and file names, meaning that your files are probably still intact.

    It usually takes one incident like this to convert a user to one that backs up religiously. Time Machine is your friend. I am not a fan of TM because of its one-size-fits-all parameters that can quickly fill up even a large HDD, but I use it because I found a free utility called Time Machine Editor on the web that greatly expands the user options.
  5. eisaisobaros thread starter macrumors newbie

    Jun 19, 2012
    Well the result is that the hard drive has a mechanic failure...
    I've installed a new hard drive on the macpro and used the old one as a slave and I still couldn't see any files in it.
    I can hear the hard drive doing a tic-tac sound... so it's dead...
    Thank you for all your replies

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