Problem with iPhone 5 and App Store

Discussion in 'iPhone' started by diamond3, Sep 21, 2012.

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  1. diamond3, Sep 21, 2012

    diamond3 macrumors 6502a

    Joined:
    Oct 6, 2005
    #1
    I got my iphone 5 today and can update, search apps, and use the genius feature in the app store. My problem is it shows a blank screen when I select featured or charts. If I hit the categories button in the top left corner, nothing shows up either.

    My iphone 4 works just fine under iOS 5, but I haven't updated it to iOS 6.


    Is anyone having this problem?

    Attempted troubleshooting:
    Restart phone
    Force close app store
    Use wifi and cellular
     
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  2. davmcn, Sep 21, 2012

    davmcn macrumors regular

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    Jan 5, 2011
    #2
    I'm having the same problem, where i'll type in a name of an app, it'll show that it's in the list. I'll press on it, and nothing will appear. I do the same on my 4S and it works fine... problem ?
     
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  3. Smin, Sep 21, 2012

    Smin macrumors newbie

    Joined:
    Sep 5, 2007
    #3
    I am having the same issue. The only time I can see apps is in the genius tab or the update tab. If I'm in the features or charts tab I see nothing bu a blank screen.

    I've tried restarting the phone but no luck. This is on the iPhone 5
     
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  4. diamond3, Sep 21, 2012

    diamond3 thread starter macrumors 6502a

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    Oct 6, 2005
    #4
    I can do that, I just cant see the main page or the top apps list. But now just as I typed this, I tried viewing the list and it worked. I still can't get the featured page to load anything. I'm guessing maybe it's a problem with apple, but I'm not sure.
     
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  5. Hammie, Sep 21, 2012

    Hammie macrumors 65816

    Hammie

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    Wash, DC Metro
    #5
    It's been touch and go for me.

    There have been times when it says there are no updates when I know for a fact there are updates. Other times the blank screen. I cannot say if my 4S did this with iOS 6, but I know that this has NOT happened on my iPad 3rd Gen at all.
     
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  6. diamond3, Sep 21, 2012

    diamond3 thread starter macrumors 6502a

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    #6
    And now everything is working again.
     
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  7. iphone5user005, Sep 21, 2012

    iphone5user005 macrumors newbie

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    Sep 21, 2012
    #7
    Our iphone 5 app search returns a blank screen...anyone have any ideas on how to fix. Verizon rep said they would call us back, but no call so far.
     
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  8. iphone5user005, Sep 21, 2012

    iphone5user005 macrumors newbie

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    Sep 21, 2012
    #8
    Our iphone 5 is ok now....search is working...thinking the Apple site may be a bit overwhelmed tonight with the release of the new phones and everyone playing and searching....just sayin
     
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  9. TurkEclipse, Sep 21, 2012

    TurkEclipse macrumors newbie

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    Sep 15, 2012
    Location:
    Charlotte, NC
    #9
    I have the same problem. it still works fine on my old 4s.. thinking about restoring :/
     
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