Problem with iPod Shuffle 4th gen

Discussion in 'iPod' started by LordQ, Dec 31, 2013.

  1. LordQ Suspended


    Sep 22, 2012
    So I just bought a Product (RED) iPod Shuffle and transfered my music from iTunes but when I connect any of my 3 earbuds, it just won't work... I already left it charging for about 5 hours and nothing. Yes, it's on.

    Any suggestions? I even did a restore of the software too... :(

    Thanks in advance.
  2. Jessica Lares macrumors G3

    Jessica Lares

    Oct 31, 2009
    Near Dallas, Texas, USA
    Have you tried turning the volume up? Where's you buy it from? Apple directly?

    You might have a faulty jack. It happens.
  3. LordQ thread starter Suspended


    Sep 22, 2012
    Yes... I think I will return it. It's weird because iTunes already transfers my music to it :(

    One question, If I bought it in Texas, can I trade it here in Mexico for a new one? The device is one week old.

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