Problem with MAIL after upgrading to El Capitan

Discussion in 'OS X El Capitan (10.11)' started by arcureo, Oct 5, 2015.

  1. arcureo macrumors newbie

    Joined:
    Jun 26, 2009
    Location:
    Padua - Italy
    #1
    Hi-ho there... I just upgraded to El Capitan and I had the bad surprise of finding my inbox, on Mail, totally EMPTY! As if I never received ANY mail, during my job here at the University.
    It's the first time that happens after an OS upgrade and, believe me, this machine saw more than one upgrade, in its years of service!

    Any help, here?

    Thanks!

    A'
     
  2. thekayman macrumors 6502

    Joined:
    Oct 23, 2014
    #2
    from the menu bar, did you try Mailbox / Rebuild ?
     
  3. arcureo thread starter macrumors newbie

    Joined:
    Jun 26, 2009
    Location:
    Padua - Italy
    #3
    I just did, and it deleted the very few messages I got in the meantime...
     
  4. arcureo thread starter macrumors newbie

    Joined:
    Jun 26, 2009
    Location:
    Padua - Italy
    #4
    Twist of events... the old "I.T. crowd" trick (turning it off and on again) actually worked!!! I did it after the "rebuild", so it probably was the sum of those two actions! ;)

    Cheers!
     
  5. JacobyO macrumors newbie

    JacobyO

    Joined:
    Oct 8, 2015
    #5
    Oh thank GOD!! I did the rebuild and nothing helped. Read your "turn it off and on again" tip and they seem to all be there now. Thank you for sharing.
     
  6. Didjt macrumors member

    Joined:
    Nov 10, 2010
    Location:
    South Coast UK
    #6
    My problems are still being fixed by software engineers in Texas!
    Mail won't open at all, an upgrade screen pops up, opens Mail then closes it and repeat ad infinitude. The problem is that it is like a video game trying to quit as the update screen dominates everything.
    There is a fix posted, but it doesn't work, tried it twice whilst on line with Apple support.
     
  7. laurim macrumors 68000

    laurim

    Joined:
    Sep 19, 2003
    Location:
    Minnesota USA
    #7

    what fix? I'm having the same problem. I have deactivated all the accounts and i still get an endless loop of a window saying migrating data
     
  8. Didjt macrumors member

    Joined:
    Nov 10, 2010
    Location:
    South Coast UK
    #8
     
  9. dfritchie macrumors regular

    dfritchie

    Joined:
    Jan 28, 2015
    #9
    mine was stuck in that loop. I shut down (power button), rebooted and then backed up my mailboxes to another drive and deleted them from my library folder. I was then able to start mail and import my mailboxes, has worked fine ever since.
     
  10. laurim macrumors 68000

    laurim

    Joined:
    Sep 19, 2003
    Location:
    Minnesota USA
    #10
    I called Apple Support and somehow got assigned a Sr. Support tech who determined my user account was corrupt. He had me create a new admin user and it's all working now.
     
  11. Didjt macrumors member

    Joined:
    Nov 10, 2010
    Location:
    South Coast UK
    #11
    No luck here, tried all tips on Macrumours to no avail. Waiting for my Snr Advisor to come up with something for her engineers
     

Share This Page