Problem with MobileMe hosting and GoDaddy Domain

techie4life

macrumors 6502
Original poster
Jul 19, 2007
355
0
Georgia
I have held a personal photography website for almost two years now using GoDaddy for my domain and MobileMe for my hosting. Just recently, I get a "Not found" error from MobileMe when trying to access my website (www.zauche.com) I checked GoDaddy and none of the CNAME settings or anything else has changed, but the site can still be accessed via zauche.com (no www). I have GoDaddy set up where it will forward www.zauche.com to my welcome page, but it isn't working. Any ideas?
 

techie4life

macrumors 6502
Original poster
Jul 19, 2007
355
0
Georgia
Not yet, I wanted to check on here first because I've had several questions answered quickly in the past. I guess I'll have to go through the hassle of explaining the situation to them if I don't get any responses on here.
 

techie4life

macrumors 6502
Original poster
Jul 19, 2007
355
0
Georgia
I called GoDaddy and talked with them about the problem. The guy helping me put me on hold and researched my account some. He said that the problem was the fact that I had two CNAME records pointing to web.me.com, a "www" and a "www.zauche.com" He removed the latter one and was very confident that this would fix the problem. He said that it could take up to 24 hours to take effect, etc...well over 24 hours later, the problem isn't fixed. Any ideas? www.zauche.com leads to a MobileMe "Not found" page, while zauche.com forwards properly to www.zauche.com/Brandon_Zauche_Photography/Welcome.html

All I need is for www.zauche.com to forward correctly.
 

Unique Visuals

macrumors regular
Mar 17, 2007
107
0
In the woods
I called GoDaddy and talked with them about the problem. The guy helping me put me on hold and researched my account some. He said that the problem was the fact that I had two CNAME records pointing to web.me.com, a "www" and a "www.zauche.com" He removed the latter one and was very confident that this would fix the problem. He said that it could take up to 24 hours to take effect, etc...well over 24 hours later, the problem isn't fixed. Any ideas? www.zauche.com leads to a MobileMe "Not found" page, while zauche.com forwards properly to www.zauche.com/Brandon_Zauche_Photography/Welcome.html

All I need is for www.zauche.com to forward correctly.
It believe it needs to point to web.me.com/insert your user name here/
check this page for further info. Also it looks like the welcome.html should be renamed to index.html

http://support.apple.com/kb/HT2637
 

SchneiderMan

macrumors G3
May 25, 2008
8,333
199
I had similar problems, called GoDaddy and they fixed it for me, you should talk to them again. It's a minor issue and will be very easy to fix.
 

techie4life

macrumors 6502
Original poster
Jul 19, 2007
355
0
Georgia
Well I messed around with it some more, and it works now! I'm not sure what change made the progress, but I took several recommendations and tried them out. Thanks for the help!
 

skkyup

macrumors newbie
Jan 11, 2010
1
0
No Mobile Access from iPhones & Blackberrys

I use mobileme/Dotmac and have just noticed around 10-2009 that all my url's that worked for years on smart phones have now stopped.

I have three GoDaddy domains that forward just fine with www & without in IE/Firefox/Safari.

They do not from a Smart Phone.

All sites use the index.html format from their root.



zauche.com Browser No / Smart Phone No

www.zauche.com Works fine from Both.
 
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