iPod touch Problem with MP4 read by Itouch

[macbanda]

I recently converted a couple of movies into mp4 files using handbrake and when I try to sync, I receive a message that this file could not sync because Itouch will not play it.

I have a 2nd generation Itouch and just updated the software to the latest version. What am I doing wrong? are there certain settings I'm missing?

Thank you in advance for any help.

 

[wardev]

are you using the newest version of handbrake? one of the ipod presets? is the "insert ipod atom" box checked? and try changing the movie file extension to .m4v

 

[Mackilroy]

You need the latest version of HandBrake, first. Then make sure that you've selected the 'iPod touch' preset under Apple. I've uploaded a picture of what it should look like for you.