Hello everybody!
I have a problem with the main account of my iMac. Accidentally my colleague unplug my iMac while it was working. From that moment i'm not able to access anymore to my account, and seems that all the main folder (e.g. Downloads, Desktops) change all access feature.
Actually I'm able to use an other account in the same machine, but, I don't know what kind of problem it has and if it is better to format everything and reinstall again the operative system.
This is the report from etrecheck:
EtreCheck version: 3.0.3 (307)
Report generated 2016-08-31 12:34:05
Download EtreCheck from https://etrecheck.com
Runtime 1:38
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Other problem
Hardware Information: ⓘ
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 2.9 GHz Intel Core i5 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ⓘ
OS X El Capitan 10.11.2 (15C50) - Time since boot: about one day
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (170.45 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/LaunchAgents/com.updater.mcy.plist
~/Library/LaunchAgents/com.updater.watch.mcy.plist
2 adware files found. [Remove]
Startup Items: ⓘ
MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 5 Apple tasks
[loaded] 161 Apple tasks
[running] 70 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.csrutil.report.plist (2015-08-22)
[not loaded] 46 Apple tasks
[loaded] 156 Apple tasks
[running] 85 Apple tasks
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-07-11) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]
Launch Daemons: ⓘ
[failed] com.adobe.fpsaud.plist (2016-04-16) [Support]
[loaded] com.barebones.authd.plist (2013-05-14) [Support]
[not loaded] com.barebones.textwrangler.plist (2013-04-13) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-11) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2015-12-14) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-02-22) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-07-11) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]
User Launch Agents: ⓘ
[loaded] com.updater.mcy.plist (2016-01-08) Adware! [Remove]
~/Library/Application Support/updater_mcy/updater_mcy
[loaded] com.updater.watch.mcy.plist (2016-01-08) Adware! [Remove]
~/Library/Application Support/updater_mcy/updater_mcy
Internet Plug-ins: ⓘ
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-10) Check version
Google Earth Web Plug-in: 7.1 (2016-06-16) [Support]
Default Browser: 601 - SDK 10.11 (2015-12-03)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-05-08) [Support]
AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-10) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2013-05-13) [Support]
QuickTime Plugin: 7.7.3 (2015-12-03)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) Outdated! Update
SharePointBrowserPlugin: 14.5.9 - SDK 10.6 (2015-12-14) [Support]
AdobePDFViewer: 11.0.10 - SDK 10.6 (2014-12-10) [Support]
DirectorShockwave: 12.0.2r122 - SDK 10.6 (2013-04-03) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-16) [Support]
Flip4Mac WMV (2013-03-29) [Support]
FUSE for OS X (2016-05-22) [Support]
Java (2016-08-10) [Support]
TeXDistPrefPane (2016-03-23) [Support]
Time Machine: ⓘ
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 828.89 GB
Destinations:
G-RAID with Thunderbolt [Local]
Total size: 0 B
Total number of backups: 3
Oldest backup: 20/11/2015, 10:38
Last backup: 07/01/2016, 10:59
Size of backup disk: Too small
Backup size 0 B < (Disk used 828.89 GB X 3)
Top Processes by CPU: ⓘ
3% WindowServer
2% fontd
0% kernel_task
0% cloudpaird
Top Processes by Memory: ⓘ
1.31 GB com.apple.WebKit.WebContent(4)
1017 MB kernel_task
180 MB Finder
131 MB Safari
115 MB Xcode
Virtual Memory Information: ⓘ
4.95 GB Free RAM
11.00 GB Used RAM (7.49 GB Cached)
3 MB Swap Used
Diagnostics Information: ⓘ
Aug 30, 2016, 02:48:35 PM /Library/Logs/DiagnosticReports/loginwindow_2016-08-30-144835_[redacted].crash
com.apple.loginwindow - /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow
Aug 30, 2016, 02:37:26 PM /Library/Logs/DiagnosticReports/loginwindow_2016-08-30-143726_[redacted].crash
I have a problem with the main account of my iMac. Accidentally my colleague unplug my iMac while it was working. From that moment i'm not able to access anymore to my account, and seems that all the main folder (e.g. Downloads, Desktops) change all access feature.
Actually I'm able to use an other account in the same machine, but, I don't know what kind of problem it has and if it is better to format everything and reinstall again the operative system.
This is the report from etrecheck:
EtreCheck version: 3.0.3 (307)
Report generated 2016-08-31 12:34:05
Download EtreCheck from https://etrecheck.com
Runtime 1:38
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Other problem
Hardware Information: ⓘ
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 2.9 GHz Intel Core i5 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ⓘ
OS X El Capitan 10.11.2 (15C50) - Time since boot: about one day
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (170.45 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/LaunchAgents/com.updater.mcy.plist
~/Library/LaunchAgents/com.updater.watch.mcy.plist
2 adware files found. [Remove]
Startup Items: ⓘ
MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 5 Apple tasks
[loaded] 161 Apple tasks
[running] 70 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.csrutil.report.plist (2015-08-22)
[not loaded] 46 Apple tasks
[loaded] 156 Apple tasks
[running] 85 Apple tasks
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-07-11) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]
Launch Daemons: ⓘ
[failed] com.adobe.fpsaud.plist (2016-04-16) [Support]
[loaded] com.barebones.authd.plist (2013-05-14) [Support]
[not loaded] com.barebones.textwrangler.plist (2013-04-13) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-11) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2015-12-14) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-02-22) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-07-11) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]
User Launch Agents: ⓘ
[loaded] com.updater.mcy.plist (2016-01-08) Adware! [Remove]
~/Library/Application Support/updater_mcy/updater_mcy
[loaded] com.updater.watch.mcy.plist (2016-01-08) Adware! [Remove]
~/Library/Application Support/updater_mcy/updater_mcy
Internet Plug-ins: ⓘ
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-10) Check version
Google Earth Web Plug-in: 7.1 (2016-06-16) [Support]
Default Browser: 601 - SDK 10.11 (2015-12-03)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-05-08) [Support]
AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-10) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2013-05-13) [Support]
QuickTime Plugin: 7.7.3 (2015-12-03)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) Outdated! Update
SharePointBrowserPlugin: 14.5.9 - SDK 10.6 (2015-12-14) [Support]
AdobePDFViewer: 11.0.10 - SDK 10.6 (2014-12-10) [Support]
DirectorShockwave: 12.0.2r122 - SDK 10.6 (2013-04-03) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-16) [Support]
Flip4Mac WMV (2013-03-29) [Support]
FUSE for OS X (2016-05-22) [Support]
Java (2016-08-10) [Support]
TeXDistPrefPane (2016-03-23) [Support]
Time Machine: ⓘ
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 828.89 GB
Destinations:
G-RAID with Thunderbolt [Local]
Total size: 0 B
Total number of backups: 3
Oldest backup: 20/11/2015, 10:38
Last backup: 07/01/2016, 10:59
Size of backup disk: Too small
Backup size 0 B < (Disk used 828.89 GB X 3)
Top Processes by CPU: ⓘ
3% WindowServer
2% fontd
0% kernel_task
0% cloudpaird
Top Processes by Memory: ⓘ
1.31 GB com.apple.WebKit.WebContent(4)
1017 MB kernel_task
180 MB Finder
131 MB Safari
115 MB Xcode
Virtual Memory Information: ⓘ
4.95 GB Free RAM
11.00 GB Used RAM (7.49 GB Cached)
3 MB Swap Used
Diagnostics Information: ⓘ
Aug 30, 2016, 02:48:35 PM /Library/Logs/DiagnosticReports/loginwindow_2016-08-30-144835_[redacted].crash
com.apple.loginwindow - /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow
Aug 30, 2016, 02:37:26 PM /Library/Logs/DiagnosticReports/loginwindow_2016-08-30-143726_[redacted].crash
