Problem with my Air 11" screen

Discussion in 'MacBook Air' started by edopoli, May 16, 2014.

  1. edopoli macrumors newbie

    Joined:
    May 16, 2014
    #1
    Hi all, I'm writing you because I would like to be sure about the origin of my screen problem before order a new one.
    From several months I could see purple rows in the upper-left side of my screen. If I try to make a screen shot I can't catch it, then I'm pretty sure it's a screen problem but you are more expert than me so, take a look please:

    http://imgur.com/6pYMf9D

    Thanks a lot :)
     
  2. thesituation macrumors member

    Joined:
    Oct 31, 2010
    #2
    looks like a pretty bad problem. apple will most likely charge you for the replacement.
     
  3. edopoli thread starter macrumors newbie

    Joined:
    May 16, 2014
    #3
    maybe I was not clear and I didn't explain at all : my mac is out of warranty so I only want be sure that the problem is the screen to avoid to buy a new one, replace it and then understand that wasn't the problem.

    Do you know a method or a software to find out if there is something not working on other parts like motherboard or gpu ?

    Thanks
     
  4. chrisrosemusic1 macrumors 6502a

    chrisrosemusic1

    Joined:
    Jan 31, 2012
    Location:
    Northamptonshire, England
    #4
    This looks like an impact to me - has it been dropped or had something dropped on to it? Screen replacement through Apple will be pricey so be warned.

    However, refer to these if you wish to run a diagnostic:

    http://support.apple.com/kb/PH11342
     
  5. l.a.rossmann macrumors 65816

    l.a.rossmann

    Joined:
    May 15, 2009
    Location:
    Brooklyn
    #5
    A hah, it looks like you've cracked your screen. That is definitely a crack.
     

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