hello, i have a macbook pro 15' i7 retina early 2013
water fell on it a few weeks back and i took it too a store to get it dried off. the mac works but it has some problems. 1: the retina display starts off with a green tint and gets back to normal after about 15 minutes. 2: the screen pixels up and crashes and reboots every few hours. i have a system report but i don't know how to read it. can someone help? thank you.
Anonymous UUID: F50CFA80-89EF-267F-8650-9FADB05675DD
Thu Apr 23 10:25:30 2015
*** Panic Report ***
panic(cpu 4 caller 0xffffff802d41a46e): Kernel trap at 0xffffff802d34c7e6, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000000210c001c, CR3: 0x00000001cfc4e098, CR4: 0x00000000001626e0
RAX: 0xffffff8040784b20, RBX: 0xffffff8043d261a0, RCX: 0xffffff8043f16840, RDX: 0xffffff802dad54d0
RSP: 0xffffff813a3a3c80, RBP: 0xffffff813a3a3c80, RSI: 0xff09ff80473689e0, RDI: 0xffffff8043d261a0
R8: 0x0000000442400100, R9: 0x0000000000020003, R10: 0x0000000100000000, R11: 0xfffffffdffffffff
R12: 0xffffff8043b95c68, R13: 0xffffff80473689e0, R14: 0xffffff8043d261c8, R15: 0xffffff8046a8f000
RFL: 0x0000000000010002, RIP: 0xffffff802d34c7e6, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000210c001c, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff8130545e10 : 0xffffff802d32fe41
0xffffff8130545e90 : 0xffffff802d41a46e
0xffffff8130546050 : 0xffffff802d436683
0xffffff8130546070 : 0xffffff802d34c7e6
0xffffff813a3a3c80 : 0xffffff802d34cc90
0xffffff813a3a3cc0 : 0xffffff802d32fce8
0xffffff813a3a3d00 : 0xffffff802d355405
0xffffff813a3a3d40 : 0xffffff802d7c145b
0xffffff813a3a3db0 : 0xffffff802d7d8fc2
0xffffff813a3a3e30 : 0xffffff802d7d9497
0xffffff813a3a3e70 : 0xffffff802d32c376
0xffffff813a3a3ea0 : 0xffffff802d41ab8e
0xffffff813a3a3ec0 : 0xffffff802d43664f
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x000000002d000000
Kernel text base: 0xffffff802d200000
__HIB text base: 0xffffff802d100000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 1349360535381
last loaded kext at 244597472094: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fae28c000, size 69632)
last unloaded kext at 673662125543: com.apple.iokit.IOEthernetAVBController 1.0.3b3 (addr 0xffffff7fae860000, size 28672)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.0.2
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMuxControl 3.8.6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.0.1
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS128E, 121.33 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
----------
and to add one more thing...the cpu area and gpu was not effected by water ....a little water fell on the ram and the external parts. thanks again
water fell on it a few weeks back and i took it too a store to get it dried off. the mac works but it has some problems. 1: the retina display starts off with a green tint and gets back to normal after about 15 minutes. 2: the screen pixels up and crashes and reboots every few hours. i have a system report but i don't know how to read it. can someone help? thank you.
Anonymous UUID: F50CFA80-89EF-267F-8650-9FADB05675DD
Thu Apr 23 10:25:30 2015
*** Panic Report ***
panic(cpu 4 caller 0xffffff802d41a46e): Kernel trap at 0xffffff802d34c7e6, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000000210c001c, CR3: 0x00000001cfc4e098, CR4: 0x00000000001626e0
RAX: 0xffffff8040784b20, RBX: 0xffffff8043d261a0, RCX: 0xffffff8043f16840, RDX: 0xffffff802dad54d0
RSP: 0xffffff813a3a3c80, RBP: 0xffffff813a3a3c80, RSI: 0xff09ff80473689e0, RDI: 0xffffff8043d261a0
R8: 0x0000000442400100, R9: 0x0000000000020003, R10: 0x0000000100000000, R11: 0xfffffffdffffffff
R12: 0xffffff8043b95c68, R13: 0xffffff80473689e0, R14: 0xffffff8043d261c8, R15: 0xffffff8046a8f000
RFL: 0x0000000000010002, RIP: 0xffffff802d34c7e6, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000210c001c, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff8130545e10 : 0xffffff802d32fe41
0xffffff8130545e90 : 0xffffff802d41a46e
0xffffff8130546050 : 0xffffff802d436683
0xffffff8130546070 : 0xffffff802d34c7e6
0xffffff813a3a3c80 : 0xffffff802d34cc90
0xffffff813a3a3cc0 : 0xffffff802d32fce8
0xffffff813a3a3d00 : 0xffffff802d355405
0xffffff813a3a3d40 : 0xffffff802d7c145b
0xffffff813a3a3db0 : 0xffffff802d7d8fc2
0xffffff813a3a3e30 : 0xffffff802d7d9497
0xffffff813a3a3e70 : 0xffffff802d32c376
0xffffff813a3a3ea0 : 0xffffff802d41ab8e
0xffffff813a3a3ec0 : 0xffffff802d43664f
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x000000002d000000
Kernel text base: 0xffffff802d200000
__HIB text base: 0xffffff802d100000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 1349360535381
last loaded kext at 244597472094: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fae28c000, size 69632)
last unloaded kext at 673662125543: com.apple.iokit.IOEthernetAVBController 1.0.3b3 (addr 0xffffff7fae860000, size 28672)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.0.2
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMuxControl 3.8.6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.0.1
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS128E, 121.33 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
----------
and to add one more thing...the cpu area and gpu was not effected by water ....a little water fell on the ram and the external parts. thanks again