Problem with off/on button?

Discussion in 'iPhone' started by gadgetmonster, Nov 14, 2012.

  1. gadgetmonster macrumors regular

    Feb 3, 2011
    Anyone had an issue with their top right hand side button either not turning the screen off or on, or a delayed action? Mine has been doing this. It is quite annoying.
  2. gadgetmonster thread starter macrumors regular

    Feb 3, 2011
  3. bawuva macrumors newbie

    Jul 12, 2010
    I actually was just going to post the same thing. I just started experiencing this the last 2 days. Throughout the day I would have to push the on/off button several times for it to go to sleep. Is anyone else experiencing this problem?
  4. MXSkier62 macrumors regular

    Dec 4, 2006
    Same thing has been happening to me. I posted about it a few days ago but no one really supported me. Any thoughts about what you all want to do? Exchange? Will Apple do that for this?
  5. bawuva macrumors newbie

    Jul 12, 2010
    I saw some other threads where people had the same problem. It looks like if you press on the left side of the button it works fine. If you press on the middle or more to the right that is where it has issues.

    Sounds like others have gone to the Apple store and they replaced it with a new one.
  6. Aaleck macrumors 6502a


    Oct 11, 2007
    Michigan, USA
    Mine stopped working like yours. I would have to push it a few times to turn it off/on, sometimes it would recognize all of the pushes and the screen of flash on and off. Called apple and they shipped me a refurb replacement
  7. gadgetmonster thread starter macrumors regular

    Feb 3, 2011
    same thing happens to me; looks like i'll need to bring it to a store for a replacement.
  8. cheeeeesus macrumors newbie

    Jun 17, 2012
    Same thing here. Sometimes it works okay tho, so I hesitated to go to the Apple Shop, since it's quite unpredictable whether I can show them the problem.
  9. joeyboyyy91 Suspended

    Aug 20, 2010
    same happened to mine.

    Got it exchanged a couple of days ago at the apple store. It becomes annoying, and after a while even the pressing the left side stopped working for me.

    might as well get it exchanged.
  10. tvith, Nov 15, 2012
    Last edited: Nov 16, 2012
  11. AAPLinc macrumors 65816

    Jul 27, 2012
    Hollywood, CA
    Damn, can't help but notice the amount of problems people are having with the 5.

    I know, I know, every iPhone generation has issues.

    But I feel like people on here have complained about EVERY component on the iPhone 5, collectively.

    I mean how hard is it to just make a physical button that works.
  12. MXSkier62 macrumors regular

    Dec 4, 2006
    Going in a few hours. Set up the appt in store so they saw the defect and admitted it wasn't normal. I'll let you all know how it goes.
  13. MXSkier62 macrumors regular

    Dec 4, 2006
    Walked in. Showed them the problem. Walked out 15 minutes with a new perfect phone. Easy as that.
  14. gadgetmonster thread starter macrumors regular

    Feb 3, 2011
    They replaced mine with a new one today as well, no big deal and it only took 15min.
  15. tgi macrumors 65816


    Aug 29, 2012
    How long of a delay are we talking about? Has it done it right of the box?
  16. Matthew9559 macrumors 6502a


    Apr 7, 2007
    Cleveland, OH
    I had the same thing with my iPhone 4 last year. They handed me a new one after a few seconds of showing the guy the issue.
  17. SarZ macrumors regular


    Mar 11, 2008
    I had the same problem with my iPhone 5 and it was replaced by Apple.
    Here is the thread where I mention the problem

    Out of curiosity do any of you use a magnetic case on your iPhone?
    My problem started a few days after I started to use a magnetic case
  18. Erock2 macrumors member

    Jun 3, 2012
    I went into a Apple store on tuesday and the Apple jerk basically blamed me :mad: saying that I was looking to much into it and that it looks perfectly normal to him, so he did a "DFU Wipe" and said it should be better... a couple days later and it's worse!:mad: Made an appointment to go back today... hopefully it gets fixed this time.
  19. Ih8reno macrumors 65816


    Aug 10, 2012
    Mine wouldn't work when clicking in the right side. I brought it to an apple store and the employee said its a hardware defect and switched it out for me in 5 min.

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