Problem with OS X Mavericks

[MSNK91]

Hey guys, I am a total mess when it comes to technology, so please forgive me if my question is really stupid. I had Mac Lion (10.7.5) on my laptop, and I want to download Pages. It said that I needed Mac Os X Mavericks. Anyways, I downloaded it through the App Store, and even though my laptop already acknowledges OS X, it still says that I have version 10.7.5. See attachment. I really want Pages on my laptop, what can I do?

 

[bigpoppamac31]

Did you actually run the Mavericks installer??

 

[sjinsjca]

Did you actually run the Mavericks installer??

To amplify the point: You probably downloaded the installer into your Downloads folder.

First: You have a complete system backup, correct? Making one is always (ALWAYS) the first step. Fortunately, Time Machine makes it really easy. It does take some time, though. But, do it.

Then. Open a Finder window. To the left you'll see a column of frequently-needed folders. The "Downloads" folder will be one of these. Double click it.

In this folder you will find the Mavericks installer. IIRC it's a .dmg file-- a disk image. Double-clicking it will effectively mount a new disk drive on your machine. It may or may not pop up an install-me? dialog. If it doesn't, try double clicking the mounted disk image to see if there's an installer (most likely a .pkg file) inside, and then double-click that.

You'll have to say yes to a few questions, maybe type in a password, and then leave the machine alone for a while.

Shortly, you'll have an updated machine. Some things are different in Mavericks, but it's a nice OS, and you get Pages, Keynote and Numbers for free, and they're awesome. (Really, it's rather pathetic how badly Keynote whips PowerPoint.)

 

[MSNK91]

Thank you for your responses. I actually did complete the installation and according to my App Store, version 10.9.3 is already running on my laptop. But when I click information, I still get 10.7.5. I already restarted my laptop for what it may count. Is it a weird error?

 

[bobdamnit]

Open Terminal (/Applications/Utilities/Terminal.app) and copy/paste the following into Terminal and hit enter:

uname -a

Paste the output here, which should look like this:

Darwin Bobs-MacBook-Pro.local 13.3.0 Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64 x86_64

Which is for OS X Mavericks 10.9.4.

 

[Weaselboy]

Thank you for your responses. I actually did complete the installation and according to my App Store, version 10.9.3 is already running on my laptop. But when I click information, I still get 10.7.5. I already restarted my laptop for what it may count. Is it a weird error?

It sounds like the installer did not complete. Look in your /Applications folder for the Mavericks installer.

 

[yjchua95]

Thank you for your responses. I actually did complete the installation and according to my App Store, version 10.9.3 is already running on my laptop. But when I click information, I still get 10.7.5. I already restarted my laptop for what it may count. Is it a weird error?

Run the installer again. When restarting, hold down Option at the white screen and select the drive that isn't Macintosh HD or Recovery HD. I forgot what's the name of the partition though.

 

[Bruno09]

To amplify the point: You probably downloaded the installer into your Downloads folder.

In this folder you will find the Mavericks installer. IIRC it's a .dmg file-- a disk image. Double-clicking it will effectively mount a new disk drive on your machine.

The Mavericks installer downloaded from the App Store is an application, not a .dmg file, which is in the Applications folder, not the Downloads one.

Run the installer again. When restarting, hold down Option at the white screen and select the drive that isn't Macintosh HD or Recovery HD. I forgot what's the name of the partition though.

The Mavericks installer is an application, not a bootable volume.
Therefore it will not show up when doing an Option boot.

This would only apply when using a bootable installer, such as a USB drive made by using DiskMaker X, for example.

 

[yjchua95]

The Mavericks installer is an application, not a bootable volume.
Therefore it will not show up when doing an Option boot.

This would only apply when using a bootable installer, such as a USB drive made by using DiskMaker X, for example.

No, what I meant was that the OP should run the installer application first in Lion and follow the instructions. After that, the installer will instruct the OP to restart the computer.

During the restart, the OP should then hold down the Option button and select the partition I mentioned in my previous post.