Ok so, yesterday I attempted to order a MBA with MacMall. I was using my PayPal account, however, their site said PayPal rejected the transaction. Upon checking my PayPal account, the transaction shows as pending, and PayPal promptly emailed me saying the transaction has been made available and it is waiting on MacMall to accept/process it.
I emailed MacMall about the situation, as they never assigned me a order number or show any orders associated with my account. They asked for information about the transaction (PayPal transaction number and such) and said they would get it corrected. It has been over 24 hours now and I have yet to hear another word from them and still have no transaction showing on my MacMall account. PayPal still shows it as pending.
The aggravating part is I overnighted the order to have it today (lol).
Has anyone else had a issue like this and knew how to solve it? So far my multiple emails to MacMall have been fruitless, granted they can only respond so fast.
I emailed MacMall about the situation, as they never assigned me a order number or show any orders associated with my account. They asked for information about the transaction (PayPal transaction number and such) and said they would get it corrected. It has been over 24 hours now and I have yet to hear another word from them and still have no transaction showing on my MacMall account. PayPal still shows it as pending.
The aggravating part is I overnighted the order to have it today (lol).
Has anyone else had a issue like this and knew how to solve it? So far my multiple emails to MacMall have been fruitless, granted they can only respond so fast.