Problem with QuickTime

[bigfranc]

I have always been able to view the HD videos on Safari. However, this evening I tried to open a HD film and I got the following message.

I checked and every type of Quicktime bit in Safari doesn't work.

Please help!

 

[Queso]

I've just tested and seem to be having the same issue. It's related to only having QuickTime Player X on my machine, which at the moment is very limited in what it can do. Apple recommend to install QuickTime Player 7 as well. I'm about to try this now and will report back whether it is successful.

Instructions

 

[Queso]

Well, that's interesting. It appears that if you install QuickTime Player 7, restart the Mac, run QuickTime Player 7, then try to open the clip it will play....but not every time. A little bit messed up that

 

[bigfranc]

Well, that's interesting. It appears that if you install QuickTime Player 7, restart the Mac, run QuickTime Player 7, then try to open the clip it will play....but not every time. A little bit messed up that

OK cheers, I will try and post back if it works.

Thanks again