Problem with QuickTime

Discussion in 'Mac Basics and Help' started by bigfranc, Jan 24, 2010.

  1. bigfranc macrumors newbie

    Jan 24, 2010
    I have always been able to view the HD videos on Safari. However, this evening I tried to open a HD film and I got the following message.

    I checked and every type of Quicktime bit in Safari doesn't work.

    Please help!

    Attached Files:

  2. Queso macrumors G4

    Mar 4, 2006
    I've just tested and seem to be having the same issue. It's related to only having QuickTime Player X on my machine, which at the moment is very limited in what it can do. Apple recommend to install QuickTime Player 7 as well. I'm about to try this now and will report back whether it is successful.

  3. Queso macrumors G4

    Mar 4, 2006
    Well, that's interesting. It appears that if you install QuickTime Player 7, restart the Mac, run QuickTime Player 7, then try to open the clip it will play....but not every time. A little bit messed up that :confused:
  4. bigfranc thread starter macrumors newbie

    Jan 24, 2010
    OK cheers, I will try and post back if it works.

    Thanks again

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