Problem with QuickTime

Discussion in 'Mac Basics and Help' started by bigfranc, Jan 24, 2010.

  1. bigfranc macrumors newbie

    Joined:
    Jan 24, 2010
    #1
    I have always been able to view the HD videos on Safari. However, this evening I tried to open a HD film and I got the following message.

    I checked and every type of Quicktime bit in Safari doesn't work.

    Please help!
    :confused::confused::confused:
     

    Attached Files:

  2. Queso macrumors G4

    Joined:
    Mar 4, 2006
    #2
    I've just tested and seem to be having the same issue. It's related to only having QuickTime Player X on my machine, which at the moment is very limited in what it can do. Apple recommend to install QuickTime Player 7 as well. I'm about to try this now and will report back whether it is successful.

    Instructions
     
  3. Queso macrumors G4

    Joined:
    Mar 4, 2006
    #3
    Well, that's interesting. It appears that if you install QuickTime Player 7, restart the Mac, run QuickTime Player 7, then try to open the clip it will play....but not every time. A little bit messed up that :confused:
     
  4. bigfranc thread starter macrumors newbie

    Joined:
    Jan 24, 2010
    #4
    OK cheers, I will try and post back if it works.

    Thanks again
     

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