Problem with retina MBP display at low brightness

Discussion in 'MacBook Pro' started by kmai, Jul 21, 2012.

  1. kmai macrumors newbie

    Joined:
    Jul 21, 2012
    #1
    My new retina MacBook Pro has an issue with the display when brightness is anything below about 55%. It appears that certain areas of the screen don't dim, resulting in a pattern that ends up looking like "stage lights". At first I did actually mistake it for an intended graphical effect, as I first noticed it on the textured gray screen that appears during software update restarts.

    Alas, it was not part of the graphics and is always there. When the screen brightness is increased above 55%-ish, it becomes invisible since the rest of the screen is bright enough to match the permanently-bright spots at the bottom.

    Here is a photo of the effect in low light with a flat white background:

    [​IMG]

    Note: My rMBP's display manufacturer is Samsung.

    I am taking it in to the Apple store tomorrow, but I was wondering if anyone else has seen this defect before. I am curious how common (or rare) it is, as I can't find any discussion of it online so far.

    I'm debating between exchanging vs. returning it for a full refund (I am within the no-questions-asked 14 day window), since I got it to replace a 2010 MBP that had a water accident but only has minor issues. (Not sure, now, that the $3K+ upgrade was entirely worth it given that my "older" MBP is still not that old.) Maybe it's better to wait for a second-gen retina MBP before upgrading.
     
  2. tillsbury macrumors 65816

    Joined:
    Dec 24, 2007
    #2
    I would definitely take that back to Apple, that's not right at all.

    Quite cool looking, though! :)
     
  3. austinguy23 macrumors 6502a

    Joined:
    Oct 8, 2008
    #3
    Yikes, that's hideous. I swear, I see someone experiencing a new type of problem with the rMBP every time I visit this forum.

    Maybe I'll wait until next year to get mine...
     
  4. playsontheleft macrumors regular

    Joined:
    Jul 2, 2012
    #4
    That's definitely an issue, cool as it looks. Returns and all.

    I wouldn't worry about it. People don't join forums like this to talk about how perfectly their laptops are running - they only report issues for the most part. Buy one and it's unlikely that it'll have issues. If it does then you can return it with no harm done. But this forum definitely doesn't represent the entire rMBP owner base.
     
  5. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #5
    At the same time, revision A Apple products tend to be the ones that have wide-spread, systematic technical issues.
     

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