problem with software update in mac book pro

Discussion in 'Mac Basics and Help' started by kris.chaitu1985, Apr 17, 2009.

  1. kris.chaitu1985 macrumors newbie

    Joined:
    Apr 17, 2009
    Location:
    bournemouth,GB
    #1
    I purchased my Mac book pro about 3 months ago.My mac prompted today that new software updates are available.I clicked on install.It prompted me to restart the computer.When I clicked on restart,i got a window saying installing updates.The window stuck at "configuring install" for hours.I finally performed hard-power-reboot.I have no idea why this happened.Would appreciate any assistance.
     
  2. JustGretchen macrumors 6502

    Joined:
    Dec 2, 2008
    #2
    That is a tad strange. I would suggest doing a permissions repair on the drive using Disk Utility. After that has completed, reboot, reset PRAM (search for how to do this on this forum) then run software updates again.

    best of luck.
     
  3. webgoat macrumors 6502a

    webgoat

    Joined:
    Sep 20, 2007
    Location:
    Austin, TX
    #3
    when having issues with software updates try as follows

    delete everything in /Library/Updates and try again; if the issue persists; hard reboot and delete everything in this folder again. then proceed to manually download and install said updates from http://support.apple.com/downloads/

    found the support article i was talking about http://support.apple.com/kb/TS2383
    dont follow the previous post... no reason for permissions repair or pram reset
     
  4. JustGretchen macrumors 6502

    Joined:
    Dec 2, 2008
    #4
    indeed. I completely forgot about that fix (which I have followed in the past!). Don't follow my previous post. I stand corrected.
     
  5. kris.chaitu1985 thread starter macrumors newbie

    Joined:
    Apr 17, 2009
    Location:
    bournemouth,GB
    #5
    Thankyou

    Thankyou very much for the help.I really appreciate it.Its working fine.
     

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