Problem with Space grey Anodising

Discussion in 'MacBook Pro' started by Steveh2780, Jun 8, 2019.

  1. Steveh2780 macrumors regular

    Steveh2780

    Joined:
    Oct 18, 2012
    Location:
    Uk
    #1
    Received my 2019 MacBook Pro today. My heart sunk when I opened the box. There appeared to be a scuff mark on the lid. Luckily I managed to polish out the mark so it is hardly visible now.

    Just wondering what people’s thoughts are, could it of been glue or thermal paste? Still unsure if I should return it but it seems a lot of hassle bearing In mind it’s hardly visible now
     

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  2. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    Did you get that MBPro direct from Apple? (or from some other reseller)
    Are those pictures from before, or after you cleaned the lid?
    Is there any evidence of pressure damage when you look at the screen, either with a dark, or light background?

    I am usually tolerant about minor appearance defects, and have purchased "open-box" units with minor bumps and scratches - but those are something you might expect with returned items, not with brand-new in a sealed box from Apple. Even a refurb, if you did get it from Apple, should not have that kind of visible marks, especially not on the top cover.

    I say, return... Unless you can now, somehow, "un-see" those scuff marks.
     
  3. Steveh2780 thread starter macrumors regular

    Steveh2780

    Joined:
    Oct 18, 2012
    Location:
    Uk
    #3
    --- Post Merged, Jun 8, 2019 ---
    Thanks for your response DeltaMac.
    Was purchased from Amazon UK brand new sealed box.
    The box it came in was not damaged, no signs of pressure.
    The mark is extremely hard to see now but I’m still debating if I’m better off returning it for another. I think it must of been glue or some other matter. There was a bigger mark around the Apple logo that wiped off as well.

    The photos are before I lightly polished the mark out
     
  4. vaugha macrumors 6502

    Joined:
    Nov 3, 2011
    #4
    Return it.

    I opened and returned 7 2018 silver mbps which were all bto. I found cosmetic damages out of every single one of them. I ended up ordering a 2019 b/c my 2018 mbp was a month old (6th replacement) and apple agreed to a return. The 2019 model I have right now is perfect. I'm meticulous when it comes to apple products due to the sheer prices I pay for them. I called the online apple store and talked to a manager about cosmetic damages on these very expensive machines. The guy was apologetic but didn't offer me anything else other than sentimentality.

    Don't settle on anything you're not 100% happy w/.
     
  5. Queen6 macrumors 604

    Queen6

    Joined:
    Dec 11, 2008
    Location:
    Flying over the rainforest at dawn - Priceless
    #5
    It's a surface finish and like all subject to scratching and or blemishes, short of DLC wear & tear will occur. If I come back to the Mac it will be Silver, classic, timeless and doesn't show the scratches :p

    Q-6
     
  6. Steveh2780 thread starter macrumors regular

    Steveh2780

    Joined:
    Oct 18, 2012
    Location:
    Uk
    #6
    --- Post Merged, Jun 9, 2019 ---
    Changed it for a silver one today, this one seems flawless as far as I can see. Always had space gray and I’m glad I went with silver this time around, it looks nice and sleek
     

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5 June 8, 2019