I am in the middle of a project where I am deploying 500+ iPad 2 models to our sales and service staff and it is a mix of Verizon and AT&T. I was processing the final devices and sent the ESN and Serial Numbers to Verizon for activation under our corporate account and find out 45 of the models have ESN's that are already active under other iPad devices. I assume this is related to the issue where a few weeks ago where Verizon iPads were returned to manufacturing.
My question is, my Apple Enterprise rep said he believes Verizon can change the ESN remotely to allow for these existing devices to be activated. Is this an accurate statement or am I going to have to go through the trouble to replace every single one? I was told I would get an answer on Monday and couldn't wait, figured MacRumors members would be able to set me straight and make my weekend a little more comfortable
My question is, my Apple Enterprise rep said he believes Verizon can change the ESN remotely to allow for these existing devices to be activated. Is this an accurate statement or am I going to have to go through the trouble to replace every single one? I was told I would get an answer on Monday and couldn't wait, figured MacRumors members would be able to set me straight and make my weekend a little more comfortable